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13/6/2024 at 11:45am
Location: Devizes Wiltshire
Outfit: MWB VW Crafter PVC
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Joined: 19/6/2009 Diamond Member 
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In my van conversion specification, I did not specify which brand of wind out awning to purchase, only for an electric version, and the company (no longer trading) that carried out the van conversion opted for an electric Fiamma F80s.
I had issues with the electrical components in that it was operating intermittently. Replacement switch took ages to arrive. After it was replaced, it was fine for a short while, then one day, the canopy unwound itself when the van was parked outside the house.
I managed to wind it back and hoped it was the end of it. I tried to contact the converter to have a look at it and that's when I found they had gone out of business!
When it unwound itself again shortly afterwards, after I managed to wind it back, I took the fuse out so that it could not unwind again.
I contacted Fiamma for help, and their main UK agent was very helpful.
Originally, I requested to purchase a manual wind out kit to replace the electrical one, and they offered for the whole awning to be replaced instead.
They arranged for a new manual one to be fitted by one of their customers free of charge - I just needed to take my van there which was about an hour or so away.
Based on their after sale care, I would strongly recommend Fiamma.
Apparently, the electric components are not that reliable, and most converters prefer to fit manual ones according to firm that fitted my replacement awning/canopy.
The accessories I had purchased for mine are storm tie down kit (very useful) and a Sun View XL (not used that yet).
DK 
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Topic: Pull out awning
via mobile 27/4/2024 at 2:17pm
