Joined: 10/12/2015 Standard Member
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When MK electronics used to do exhibitions as one of their manufacturer they do ask us to attend the show to assist them with staff and also technical support that is why you may have spoke with someone from Falcon tech team but ultimately the contract of sale was with the re seller and not ourselves. I have looked into this particular issue and the finance team have confirmed that no monies were received by Falcon for this particular purchase, but the confusion came to play when the re seller put our contact details on your cc slip so that you have them for warranty issues.
I am sorry you had this upset and as stated before we are working hard to keep all of our customers satisfied and will take on board all the issues that have been raised for the future.
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Topic: MK Electronics - Falcon Sat Nav
