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Our van - Abbey 418 GTS 2007 model year was checked by me today and the Matador tyres are showing the signs of cracking on the sidewalls described.

I have now arranged for them to be changed to Continental equivalents in the hope that if you pay for quality that is what you get!

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Our van is coming up to 4 years old.  As we are travelling in France, I decided to fit new tyres about a week ago.  I chose Goodyear Cargo 8-ply tyres.

Difference in cost v. peace of mind - priceless.

Bertie.

Quote: Originally posted by The 2 Tops on 11/4/2010

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Our van is coming up to 4 years old.  As we are travelling in France, I decided to fit new tyres about a week ago.  I chose Goodyear Cargo 8-ply tyres.

Difference in cost v. peace of mind - priceless.

Bertie.

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Paul, I agree with your views about warranties.  If a tyre is proven to be faulty, and has been treated correctly, then reimbursement should be provided.  Unfortunately, I have no doubt that the different attitudes by various dealers covers a very wide spectrum; from acceptance of responsibility and quick action, to dismissive refusal of any responsibility.

There will always be dealers who use the fine print to escape dealing with a problem, to lengthy pontificating, probably knowing that there is a good chance that the owner will take on board the cost of rectifying matters simply to avoid his/her van standing idle and wasting valuable leisure time.

In the process of changing my tyres for the first time (4-year-old van), I have been in contact with the manufacturers concerning poor engineering design which turns the simple task of wheel-changing into a nightmare.  The sad fact is, from the manufacturers right through to the dealers, they are not happy with constructive criticisms which might upset the status quo.

From manufacture through to dealership servicing, no matter how the designers and "specialists" may themselves feel regarding their thoroughness, there will always be occasions where "proving in the field" highlights some major failure.  But meeting with such a situation seems to freeze the brain from the power to even consider the possibility that they could be wrong.

Bertie.

I own a 2007 abbey expression 540 and on returning from the c c site at Chard on the A303, I had a blowout of my off side caravan tyre, I immediately pulled over ,no hard shoulder, so partially in the road , contacted Greenflag who turned up and dutifully changed over to my spare and the Police  who sometimes do help you, protecting life and limb , THANKS. That night I thought I would see how much a new tyre would cost me, so I googled for a price using the name and numbers off of the tyre and I was shocked that there was an article about a product recall on swift talk about MATADOR MASTER TYRES , when I looked at a number of articles another caravanner with exactly the same numbers 175 R14C 99/98 R MPS 310 DOT J3J2 E27 009918 and the same fault. I contacted TYRELINE the agent who holds the guarentee ? so I have told.

They told me that my tyres where not part of the product recall. I am not going to leave that there, but anybody with any other info, please post.

Thanks Colin

Quote: Originally posted by colin53 on 18/10/2010

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I own a 2007 abbey expression ..... I contacted TYRELINE the agent who holds the guarentee ?

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