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I dont think the poles have been galvanised which results in a dull silver colour, mine for my monty 6 are very shiney suggesting they are chrome plated. Not sure if there is a difference in how it is applied though.

Our tent which we bought in 2009 also had rusty poles. Contacted Go outdoor who offered to swap the poles. I said I wanted a complete new package. By then I found a better deal so swapped then tent, got the price match deal, asked for the orginial delivery charge to be refuned and got another £40 back.

So for what looked like Go Outdoor selling previoulsy used pole set we got tent for about £100 less than selling price and yes I was and still am very happy with my tent.

I dont think the poles have been galvanised which results in a dull silver colour, mine for my monty 6 are very shiney suggesting they are chrome plated. Not sure if there is a difference in how it is applied though.

Our tent which we bought in 2009 also had rusty poles. Contacted Go outdoor who offered to swap the poles. I said I wanted a complete new package. By then I found a better deal so swapped then tent, got the price match deal, asked for the orginial delivery charge to be refuned and got another £40 back.

So for what looked like Go Outdoor selling previoulsy used pole set we got tent for about £100 less than selling price and yes I was and still am very happy with my tent.

Quote: Originally posted by campamum on 19/8/2011

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a letter to Outwell (or uk dealer) requesting what procedure they follow to galvanise their poles and how many complaints/ returns they have received quoting the Freedom of Information Act 2000 might be the answer!

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Our 2008 Vermont L (similar to the Montana but with a built in porch rather than a front extension being needed) had rust dust coming from inside some of the steel poles. This wiped off the shiny look on the outside of the poles ehich have now gone dull like most galvanised products do.

Despite being used the rust issue has never once returned to haunt us despite beingused in extremely wet and wild conditions at times.

The poles are thick eonugh that if the tent is stored correctly by the camper, ie. dry, then the progress of the rust will be so slow that the tent fabric will have disintegrated beyond all use/hope of repair by that time and te tent replaced.

Our groundsheet also has the reinforcing tape in places that is mentioned, I assume it is just down to the size of the groundsheett. I agree it feels a bit thin but it has never let us down, ripped or come apart or developed holes in it. This may be down to the fact we use a footprint and the carpet in a part of it but it may not be (the porch area does not have a footprint under it or a carpet and houses a table and two benches wich has a lot of use and it is still perfect). Some friends who camp with us use a Vango of the ame age asour tent and their groundsheet has wrn through in a few places. I am not saying one is better over the other but that all manufacturers suffer problems occasionally.

I agree the plastic pegs should be better as you can get them to bend into strange shapes when they hit a stone.

Cheers

Quote: Originally posted by arsenaldes on 19/8/2011

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I thought the whole point of these forums were that anybody whether a private individual or a retailer were were allowed to voice their opinions

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