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Subject Topic: Outdoor Megastore - is it just us?
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16/5/2006 at 2:40pm
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Maybe if we buy those little Vango compact pillows, it will even things out? (Bit like drinking diet drink after a big meal?)


16/5/2006 at 4:33pm
 Location: OXON
 Outfit: Khyam Indiana 8 Vango Venture 500
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Quote: Originally posted by langleys on 16/5/2006One thing I will say about the Vango Astral Double as we bought one a little while ago.  The carry bag it comes in is absolutely huge.  It is almost as big as my tent.  Make sure you have a lot of room to carry it.  It does compress down well, but as a bag with the sleeping bag in, its very big.


I noticed this about the astral bag as well - so we went for a Coleman Hudson double which packs up quite neatly in a compression sack, but it is a slightly lighter bag as well... AFAIA-
Coleman 3.7kg 235x150cm
Vango 4.7kg 230x170cm

Andy

Post last edited on 16/05/2006 16:39:21

Post last edited on 16/05/2006 16:39:47

Post last edited on 16/05/2006 16:40:29


16/5/2006 at 5:11pm
 Location: Essex
 Outfit: Vermont L Nebraska XL and Montana 4 6
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The Astral Double is nice, but it just takes up so much space to transport.  It is a bag rather than a compression sack.  My Astral Double I would say is about the size of a small suitcase when it is packed away.  I have some Astral 250s as well and their bags are huge as well.  The actual sleeping bag is brilliant, but if I didn't have a trailer, there would be no way I could take it to the campsite.

I suppose you could always get a smaller compression sack and stuff it into that.  The sleeping bag itself doesn't need that much space so it would fit in something a lot smaller.

 

CORRECTION: Just looked, it is a medium sized suitcase, not a small one.



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Steve


16/5/2006 at 8:04pm
 Location: Staffordshire
 Outfit: None Entered
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I chased my remianing sleeping bag today and was told now that they won't be getting them in until w/c 29/5......I told them if I could get hold of one elsewhere then I would do & cancel the order with them & I have managed to get one from www.allweathers.co uk which will be with me for Thursday!!

I will await delivery before cancelling as they appear to be a popular bag!

-------------
Nat


16/5/2006 at 8:50pm
 Location: None Entered
 Outfit: Outwell Monty 6
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Thatnks for the heads up on availability Liddenham and Nitnat. They didnt call yesterday, despite promising me they woudl by 2.30, but I came home this evening to a message left this morning from one of the people there. He has passed on his mobile number so that I can contact him direct, so will call tomorrow.

Will be furious if the delivery is pushed back again, if you are in a 'queue' as such then they should at least let you know where you stand in that queue.

I'm not sure, but think it may be illegal for them to state they have items in stock if they havent?

Agree it is peak camping shopping season, and that its hard to get the stock situation right in those circs... Am mostly angry that its taken me calling them every time to get info and it seems like they are talking out of their behinds a lot. WIll be expecting a discount on my order when the final installment finally arrives!!!

Hope everyone gets their orders soon, I am gagging to finally get out in my tent!!!!!



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16/5/2006 at 8:52pm
 Location: None Entered
 Outfit: Outwell Monty 6
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PS: Agree the bag is huge. (we have one of our two bags already) Actually think its a bonus as we can stick a pillow and fleece blanket in each one....wusses? us?!!


17/5/2006 at 7:45am
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Quote: Originally posted by Kaybee on 16/5/2006

WIll be expecting a discount on my order when the final installment finally arrives!!!


Good luck with that! (Terms 'blood' and 'stone' spring to mind!)


17/5/2006 at 6:01pm
 Location: None Entered
 Outfit: Outwell Monty 6
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LIddenham. DID speak to Paul at OM, who was still not able to gove me a delivery date for the bags at all, but did agree to letting me have BOTH of them free of charge. so thats a £70 refund coming my way and I have the guys mobile number if its not in my account be next week!

Hell hath no fury like a woman scorned, thats all I can say!  

 



17/5/2006 at 8:06pm
 Location: Staffordshire
 Outfit: None Entered
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Well my sleeping bag arrived this morning that I ordered from Allweathers yesterday - how's that for service(standard delivery too).....pronpltly phoned Outdoor megastore to cancel my remaining order, now I await my refund!!

-------------
Nat


17/5/2006 at 8:12pm
 Location: Wiltshire
 Outfit: None Entered
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Good news - and good service from Allweathers - will consider using them in future and not Outdoor Megastore

-------------
C


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17/5/2006 at 8:59pm
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Quote: Originally posted by Kaybee on 17/5/2006

did agree to letting me have BOTH of them free of charge. so thats a £70 refund coming my way


!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

WELL DONE!



19/7/2006 at 9:05pm
 Location: None Entered
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I too am having a lot of problems with Outdoor Megastore. Stan and Stanetta are both very witty but if they can't deliver on Customer Service then why bother?

They happily took my money on 21st May. Two items together woth £65 have not been in stock since then. Delivery expected by 10th June - still waiting... The communication is appalling - all they say is that they will post them when they arrive. How can one plan a holiday on that basis?

Furthermore, I have a problem with my Outwell Montana 6 that I e-mailed them about (remember they don't want to talk to you unless you place an order...see http://www.dpbolvw.net/click-1428744-10475506?url=http://www.outdoormegastore.co.uk/hotline.htm). They replied on 29th June saying they would contact Outwell - guess what, nothing since then.

This company just seem happy to take your money and aftercare is something they just don't seem bothered about. Advice - steer clear of Stan and Stanetta - shop elsewhere.

Nick



01/5/2007 at 5:40pm
 Location: Sunny Cornwall
 Outfit: Outwell Michigan 8:-) ex Infinity 800
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I've tried to order from them and emailed them twice to ask if the items were in stock, no response so today I called within the stated opening times and got a message saying they were closed and telling me the opening times!!

I'm going to spend my £500 in a store who value my custom and don't feel that just because there prices are competitive that they can ignore the cumstomer.

Big thumbs down for OUTDOOR MEGA(craap)STORE

NeilC



Post last edited on 01/05/2007 21:17:15

-------------
2 adults and 3 children.
Previously Vango Diablo 900, Khyam XL excelsior and very poor quality vango infinity 800. Currently a Very happy Outwell(best quaily I've seen) Michigan 8 owner. Happpy Dayz



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