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Subject Topic: Bad service from Cobb UK Post Reply Post New Topic
19/6/2007 at 4:39pm
 Location: Herts
 Outfit: Sterling Voyager VW LT 28 camper
View janey37's Profile View Profile   Reply to janey37 Reply   Quote janey37 Quote  
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There are so many people on here who have reported disatisfaction with their Cobb, that I think I'll start a survery....

If your Cobb has melted, please email me. 

janeyb37 at hotmail.com

I have had no joy from Cobb UK who tried to blame me for overloading it!!!!

Cheers

Jane



19/6/2007 at 5:40pm
 Location: WITHAM ESSEX
 Outfit: MOBILE CAMPER
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Joined: 24/7/2004

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Hi janey,have had my cobb for 3 years the old plastic type I have never had a problem with it,we love it.



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19/6/2007 at 6:31pm
 Location: 
 Outfit: 
View HappyCamper2004's Profile View Profile   Reply to HappyCamper2004 Reply   Quote HappyCamper2004 Quote  
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i think people are putting on the lid before the heatbeads have gone completely grey... its important that you don't put it on.. this causes it to melt :O(

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The futures bright the futures podding!!!!


19/6/2007 at 6:32pm
 Location: Westbury
 Outfit: Quechua Khyam Rigipod Excelsior
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mine melted too not a happy bunny!!

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life is like a box of chocolates you never no what your gonna get


19/6/2007 at 8:28pm
 Location: Herts
 Outfit: Sterling Voyager VW LT 28 camper
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I never used the lid, only using it as a barbeque with only 5-7 briquettes.  The base is really distorted!  Cobb picked up my thread from here last time I posted it, then ignored my email with pictures that they had requested. It is a great bit of kit, but obviously no good if it melts.  Apparently the problem is caused when a lot of fat collects in the well, as it may ignite. 

However, I think it is really interesting that they have ditched the plastic base!

Jane



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19/6/2007 at 11:59pm
 Location: Cheadle Hulme uk
 Outfit:  Khyam XXL
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Hi
Well I have had mine a couple of years now with no problems and have used it a fair bit , but must say I have noticed the cool walls are not so cool now .


20/6/2007 at 8:02am
 Location: Barnsley
 Outfit: Hobby 450UF Caravan
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I never used the lid, only using it as a barbeque with only 5-7 briquettes. 

I was wondering if you can do this as I really wanted to be able to use as a bbq and poke the food around whilst standing at it having a beer don;t just want to put a lid on it and wait but I thought that it was not very efficient without the lid.

Carol

 

 



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Galley Wench


20/6/2007 at 8:55am
 Location: Llangennech Nr Llanelli S Wales.
 Outfit: VW Touareg & Swift Charisma 635
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If a bbq has a lid, always cook with the lid on, the food cooks so much better and will not burn.

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20/6/2007 at 10:04am
 Location: Kent
 Outfit: Motorhome
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Have had our Cobb for nearly 5yrs now, have only ever used Heat beads ..... not had a problem ..... although for last few months have used the premier base
 
Cooked all sorts on it, including piece of pork that was as big as the grill plate and just managed to fit the lid on
 
All ways found the Cobb man very helpful


20/6/2007 at 10:55am
 Location: None Entered
 Outfit: None Entered
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i have both bases because on the  second time using it the base popped out from the side leg. i called and was apologised to and offered the new base at a very reduced price, but i prefer the old plastic one. it does state  somewhere you have to keep it  scrupliously (sp)clean . when i come back from camp i immerse the bottom pan in a bucket of hot water with washing powder in it to remove any fat that may be there


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20/6/2007 at 11:10am
 Location: Cornwall
 Outfit: Outwell Montana 6
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On the scupulously clean front, after emptying out the ash, hubby washes the cobb in the morning and removes all the fat from the moat. 


20/6/2007 at 12:08pm
 Location: Kent
 Outfit: None Entered
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someone elses cobb melted on here last year I think it was, and it was replaced i believe. I cant remember whos cobb it was though.

may also be worth posting on outdoor life and general chat, incase they dont come onto this page very often.



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"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion." In memory of Bear. 06/03/06 - 25/01/12 Izzie 23/09/07 - 25/03/13


20/6/2007 at 12:09pm
 Location: Kent
 Outfit: None Entered
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someone elses cobb melted on here last year I think it was, and it was replaced i believe. I cant remember who's cobb it was though.

may also be worth posting on outdoor life and general chat, incase they dont come onto this page very often.



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"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion." In memory of Bear. 06/03/06 - 25/01/12 Izzie 23/09/07 - 25/03/13


20/6/2007 at 1:10pm
 Location: Ashford Kent
 Outfit: STERCKEMAN FC & KHYAM TOURER 200
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We had a problem with the old type solid base, it cracked, Cobb replaced it straight away, and free of charge, Brilliant piece of kit, wouldn't be without it. Although in my experience the solid base is better than the new mesh one, it cooks quicker, perhaps the extra heat might have been the old types downful?

Mat.  



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20/6/2007 at 3:29pm
 Location: staffs
 Outfit: khyam Harewood
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Had mine for 4 years now only one problem the base cracked so rung up and they sent me a new base and didnt even want to see the old one.


20/6/2007 at 9:11pm
 Location: Herts
 Outfit: Sterling Voyager VW LT 28 camper
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I have just been offered a new premier base at a vastly reduced price.

Many thanks Graham at Cobb

Jane




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