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  Its really nice when something like this happens,instead of looking at the whole episode as a bit of a nightmare,you are left with appreciating the good service you have recieved from the company...youll just have to get another baby quickly sos not to waste the spare bag...

Evo

Think I'm going to use the 'spare' sleeping bag for my daughter at home to get her used to sleeping in one so its not such a surprise when we go away.

Oh and Evo, no more babies for me - think 1 of nearly 13 and my other of 2 is enough for me.

Hi Terry

Couldn't agree more. I've ordered many times from World of Camping and I've always had good service, I also one day used their online chat service to ask questions about my TT - I spoke to one of their staff called Dan, who was absolutely brilliant.

Trish

they are super with the custmer sevice.

I bought a loo from them last week. I emailed them to say it leaked and they sent a replacmeent (next day) and tld me to keep the old for spares if i wanted to.

I have bought from them before and it beats a faceless internet company - they are real people.

Just collected my new tent from them today, but they have been very helpful, letting us know when all the items we wanted were in stock etc..

I did buy a couple of things from them last year, very competitive prices, or if not they did price match! And excellent customer service.

Yep, definatley big hand to them!

Thanks for the heads up on World of Camping, it's always useful to hear of good companies with good customer service.

Thanks for sharing Terry.

Thought i would let you know about my experience with world of camping too! i contacted them today to place an order and co incidently I saw a slightly damaged tent they were selling on ebay.(I am on a tight budget!!!) The ebay auction wasnt due to end until the day before i was to go on my first ukcs meet, so i explained the situation to them and they got back to me within a couple of hours and offered me a different one at a discount. that is what i call top quality customer service.

Yep another satisfied customer here - they are my preferred camping store now.,..having had problems with another one....

Its amaxing what a company can do wth a little communication - and look how quickly everyone finds out about it:). You can't get better advertising really can you.