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Topic: Vango canopy from winfields...

wallis72

07/9/2008 at 1:40pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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Hi.. We had our canopy delivered early last week but havent had time to look at it...After takeing it out of the box today (box had holes in) the canopy bag and the canopy have loads of holes in, coresponding with the holes on the box... Were gutted being sunday nobody's there to speak to me..

We were/are hoping to take the canopy with us at the end of next week..

Has anyone had dealings with this company and do you think my outlook looks good or bad???

Braindead99

07/9/2008 at 1:47pm
Location: Dagenham
Outfit: Eurohike Buckingham untried Vermont

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no but I did get a side canopy from e-bay and it looks in great shape but will try it next weekend in Oxford area. Check out the prices on e-bay. Have got 2 small tents and the Vango porch and still have change of £50.

wallis72

07/9/2008 at 1:51pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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What im trying to say is that its a brand new canopy and its got loads of holes in... was £65 so im not even thinking of looking for a new 1, wanted to know if anyone knew if id have a good outcome with winfields..

Ken-

07/9/2008 at 1:54pm
Location: Lancashire
Outfit: Outwell Montana 6 & Compass Drifter MH

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You'll have no problems with Winfields, try ringing the haslingden branch and see what they say, there open on Sundays

Tel :01706 227916

wallis72

07/9/2008 at 2:00pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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Thanks for that Ken... Have just phoned the number but unfortunately NICK who deals with internet sales isnt in untill tomorrow, so I will need to call him sometime after 9.. Fingers crossed...

rustyfrog

07/9/2008 at 2:52pm
Location: Chorley
Outfit: Sterling 480 Continental - VolvoV90

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Winfields have been around for a long time.

Over the past few years they have spent a lot of money building up the camping/leisure side of the business.

Would be very surprised to hear that they would be anything other than fair.

Hope you get sorted.

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I started out with nothing and I've still got most of it left - Seasick Steve 2008

wallis72

11/9/2008 at 2:28pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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Hi... Just to let you know winfields have now sent me out a new canopy.. The packaging and bag have the same problems as the last 1... Full of holes, but atleast this canopy doesnt seem to have any.. will put it up in the garden l8r and have a proper look...

Taviour

11/9/2008 at 2:45pm
Location: Prescot Merseyside
Outfit: V.V 500 Outwell Colorado & Sprayway 5

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Quote: Originally posted by wallis72 on 11/9/2008
Hi... Just to let you know winfields have now sent me out a new canopy.. The packaging and bag have the same problems as the last 1... Full of holes, but atleast this canopy doesnt seem to have any.. will put it up in the garden l8r and have a proper look...

Might be worth pointing this out to Winfiields as it may be the was it's handled by the delivery people. Hope the canopy is fine.

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Why can't we live in the tent..?

jaysere03

11/9/2008 at 4:07pm
Location: Leicester
Outfit: Abbey stafford 95

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or do they have a mouse problem in there storage depot

wallis72

11/9/2008 at 5:53pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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We have got the canopy out and guess what, theres holes in this 1 too.. funny you should mention a mouse problem jaysere03.. the bag and pachaging looks like mice have been at it..

Will have to leave it untill the morning to ring again as the internet sales man finished at 5...

watch this space lol!!!!!

Loki

12/9/2008 at 12:07pm
Location: None Entered
Outfit: None Entered

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We have dealt with Winfields a number of times and have never really had a problem. We usually order over the phone with Nick and found him to be very helpful so he should sort you out.

wallis72

12/9/2008 at 12:47pm
Location: bath
Outfit: vango oregon 800 and Hi Gear mojave 5

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Am now waiting the collection of my 2nd canopy and the delivery of my 3rd canopy... 3rd time luck...

Have spoken to Nick a few times over the past few days and yep he seems like a nice guy.. I think the problem lies with the courier and not winfields...hopefully this time i'll be lucky...

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