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Subject Topic: Vango canopy from winfields... Post Reply Post New Topic
07/9/2008 at 1:40pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
Joined: 13/8/2008

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Hi.. We had our canopy delivered early last week but havent had time to look at it...After takeing it out of the box today (box had holes in) the canopy bag and the canopy have loads of holes in, coresponding with the holes on the box... Were gutted being sunday nobody's there to speak to me..

We were/are hoping to take the canopy with us at the end of next week..

Has anyone had dealings with this company and do you think my outlook looks good or bad???  



07/9/2008 at 1:47pm
 Location: Dagenham
 Outfit: Eurohike Buckingham untried Vermont
View Braindead99's Profile View Profile   Reply to Braindead99 Reply   Quote Braindead99 Quote  
Joined: 07/9/2008

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no but I did get a side canopy from e-bay and it looks in great shape but will try it next weekend in Oxford area. Check out the prices on e-bay. Have got 2 small tents and the Vango porch and still have change of £50.


07/9/2008 at 1:51pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
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What im trying to say is that its a brand new canopy and its  got loads of holes in... was £65 so im not even thinking of looking for a new 1,  wanted to know if anyone knew if id have a good outcome with winfields..


07/9/2008 at 1:54pm
 Location: Lancashire
 Outfit: Outwell Montana 6 & Compass Drifter MH
View Ken-'s Profile View Profile   Reply to Ken- Reply   Quote Ken- Quote  
Joined: 26/5/2008

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You'll have no problems with Winfields, try ringing the haslingden branch and see what they say, there open on Sundays

Tel :01706 227916


07/9/2008 at 2:00pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
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Thanks for that Ken... Have just phoned the number but unfortunately NICK who deals with internet sales isnt in untill tomorrow, so I will need to call him sometime after 9.. Fingers crossed...


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07/9/2008 at 2:52pm
 Location: Chorley
 Outfit:  Sterling 480 Continental - VolvoV90
View rustyfrog's Profile View Profile   Reply to rustyfrog Reply   Quote rustyfrog Quote  
Joined: 21/4/2008

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Winfields have been around for a long time.

Over the past few years they have spent a lot of money building up the camping/leisure side of the business.

Would be very surprised to hear that they would be anything other than fair.

Hope you get sorted.

-------------
I started out with nothing and I've still got most of it left - Seasick Steve 2008


11/9/2008 at 2:28pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
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Hi... Just to let you know winfields have now sent me out a new canopy.. The packaging and bag have the same problems as the last 1...  Full of holes, but atleast this canopy doesnt seem to have any.. will put it up in the garden l8r and have a proper look...


11/9/2008 at 2:45pm
 Location: Prescot Merseyside
 Outfit: V.V 500 Outwell Colorado & Sprayway 5
View Taviour's Profile View Profile   Reply to Taviour Reply   Quote Taviour Quote  
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Quote: Originally posted by wallis72 on 11/9/2008
Hi... Just to let you know winfields have now sent me out a new canopy.. The packaging and bag have the same problems as the last 1...  Full of holes, but atleast this canopy doesnt seem to have any.. will put it up in the garden l8r and have a proper look...
Might be worth pointing this out to Winfiields as it may be the was it's handled by the delivery people. Hope the canopy is fine.

-------------
Why can't we live in the tent..?       


11/9/2008 at 4:07pm
 Location: Leicester
 Outfit: Abbey stafford 95
View jaysere03's Profile View Profile   Reply to jaysere03 Reply   Quote jaysere03 Quote  
Joined: 06/9/2008

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or do they have a mouse problem in there storage depot


11/9/2008 at 5:53pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
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We have got the canopy out and guess what, theres holes in this 1 too.. funny you should mention a mouse problem jaysere03.. the bag and pachaging looks like mice have been at it..

Will have to leave it untill the morning to ring again as the internet sales man finished at 5...

watch this space lol!!!!!



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12/9/2008 at 12:07pm
 Location: None Entered
 Outfit: None Entered
View Loki's Profile View Profile   Reply to Loki Reply   Quote Loki Quote  
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We have dealt with Winfields a number of times and have never really had a problem. We usually order over the phone with Nick and found him to be very helpful so he should sort you out.


12/9/2008 at 12:47pm
 Location: bath
 Outfit: vango oregon 800 and Hi Gear mojave 5
View wallis72's Profile View Profile   Reply to wallis72 Reply   Quote wallis72 Quote  
Joined: 13/8/2008

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Forum Posts:   139
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Am now waiting the collection of my 2nd canopy and the delivery of my 3rd canopy... 3rd time luck...

Have spoken to Nick a few times over the past few days and yep he seems like a nice guy.. I think the problem lies with the courier and not winfields...hopefully this time i'll be lucky...




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