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Subject Topic: Problem with Protec A-Frame Cover Post Reply Post New Topic
PersonTim and Cary
12/11/2008 at 5:17pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

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Hi

I very recently bought a fitted cover for my Bailey Senator Arizona from Protec. The cover came with an A Frame cover which is described in their literature as being free. The cover is so large that it would almost certainly blow off the A-frame if put on. It is both too tall and too long by about 20 cms so the front securing elastic is in front of the front of the A-Frame.

I sent 2 emails querying this and was asked to phone them. When my wife phoned today she was told that they only provide a universal A-frame cover "free" as there are too many A-Frame size variants. Having spent over £350.00 on the cover I am annoyed about this. I feel this "free" thing is just a way to try to evade their responsibilities to provide something fit for the purpose. Not to mention the waste of time and money phoning.

I have already had to return the carrying bag for replacement as that split the first time I attempted to carefully pick it up. That was replaced but my request for the cost of returning the failed item to them was ignored.

What has been other people's experiences?

Tim

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Tim and Cary


Personlindy looe
12/11/2008 at 5:51pm
 Location: weston-s-mare
 Outfit: elddis odyssey 505 2.5 landrover disco View lindy looe's Profile View Profile   Reply to lindy looe Reply   Quote lindy looe Quote  
Joined: 01/2/2005

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we have specialized caravan cover and a frame cover. are A frame cover was free with are's but it fits a treat the same as the caravan cover but they make the covers especially for your caravan model,if that is the same as protec it should be a perfect fit.We spent £350 on are's and if are A frame cover didn't properly I would be annoyed there not cheap hope you get it sorted out.

 


PersonTim and Cary
13/11/2008 at 4:15pm
 Location: Criccieth Gwynedd
 Outfit: Buccaneer Commodore View Tim and Cary's Profile View Profile   Reply to Tim and Cary Reply   Quote Tim and Cary Quote  
Joined: 26/3/2005

Diamond Member
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Forum Posts:   1534
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BUMP

Has no one else got any experience of Pro-tec covers?

Tim

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Tim and Cary



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