Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Camping and Caravanning Equipment 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Gelert Double Burner - Problems! Post Reply Post New Topic
PersonCerberus74
22/6/2009 at 9:04pm
 Location: Burmygam
 Outfit: Gelert Zenith 8 View Cerberus74's Profile View Profile   Reply to Cerberus74 Reply   Quote Cerberus74 Quote  
Joined: 19/5/2009

Standard Member
Standard Member

Forum Posts:   26
Tent Reviews:   1
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Evening all!

I've just pulled out the camping box to start to get
ready for our holiay next week.

I brought a new Gelert double burner with grill for
our last trip (last bank holiday).

Here's the problem(s)-

The piezo ignition has totally stopped working on
the right hand ring.

The gas inlet elbow has come loose. I can't get into
the unit to tigten it because the metal panels are
secured by rivets!

So....

Do I take it back to the store, with no receipt and
ask them to replace it. It's only been used for a
weekend trip and it's less than 2 months old.

Or do I drill out the rivets. Open it up and be able
to put a spanner on the pipe coupling to re-attach
the inlet elbow.

No idea how to fix a piezo tho :-s

I guess I'm going back to the shop aren't I?

:(

C 'n' BV


Personkmac9909
22/6/2009 at 10:57pm
 Location: None Entered
 Outfit: Outwelll Bear Lake 6 View kmac9909's Profile View Profile   Reply to kmac9909 Reply   Quote kmac9909 Quote  
Joined: 12/5/2009

Gold Member
Gold Member

Forum Posts:   341
Tent Reviews:   1
Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Yes back to the shop - safest option to start with.

Piezo things do fail but two months is far too early.

Even if you have a debit or credit card statement showing purchase the store should honour that. 


Personsoggy knees
22/6/2009 at 11:38pm
 Location: Hull East Yorkshire
 Outfit: VANGO TAMOR 500 (yet to be tested) View soggy knees's Profile View Profile   Reply to soggy knees Reply   Quote soggy knees Quote  
Joined: 07/5/2006

Platinum Member
Platinum Member

Forum Posts:   1074
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I would go back to the shop.  You need to be carreful with gas ( I know thats stating the obvious) hopefully you would have a bill as KMAC stated,  If not surely GELERT  would give a credit note at least,especially as there has been some bad press with cooker safety ( i know it was a different cooker) maybe if you're a regular in the shop they will remember you.  Did you buy anything else at the time or make a big purchase something that would make the staff remember you being in??? Hope you get sorted. 

-------------

Windy jo
Best keep off the baked beans


PersonCerberus74
23/6/2009 at 2:03pm
 Location: Burmygam
 Outfit: Gelert Zenith 8 View Cerberus74's Profile View Profile   Reply to Cerberus74 Reply   Quote Cerberus74 Quote  
Joined: 19/5/2009

Standard Member
Standard Member

Forum Posts:   26
Tent Reviews:   1
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Well, I've phoned Oswald Bailey and explained my problems. Thankfully they could find the receipt on their computerized till system and so are happy to exchange for a replacement unit!

Shame they close at 5:30pm... *sighs*

Thankfully BV has a nice boss who will let her leave work early tomorrow!

Fingers crossed the replacement lasts a bit longer!

C 'n' BV


Personsoggy knees
23/6/2009 at 2:50pm
 Location: Hull East Yorkshire
 Outfit: VANGO TAMOR 500 (yet to be tested) View soggy knees's Profile View Profile   Reply to soggy knees Reply   Quote soggy knees Quote  
Joined: 07/5/2006

Platinum Member
Platinum Member

Forum Posts:   1074
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Glad its sorted!

-------------

Windy jo
Best keep off the baked beans


Advertisement



PersonCerberus74
25/6/2009 at 11:57am
 Location: Burmygam
 Outfit: Gelert Zenith 8 View Cerberus74's Profile View Profile   Reply to Cerberus74 Reply   Quote Cerberus74 Quote  
Joined: 19/5/2009

Standard Member
Standard Member

Forum Posts:   26
Tent Reviews:   1
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
The much beloved went off to the Oswald Bailey shop
yesterday and presented them with the bust stove.

Unfortunate lady behind the counter started to make
"oh no, we can't possibly replace that" noises.
Thankfully another assistant was present when I made
the phone call and he let her know it had been agree'd.

*phew*

So we have a new Gelert... Tho the inlet pipe on this
one is so tight to the body of the stove I can't see
how I can get the hose onto it without some swearing...

*sigh*

C



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Camping and Caravanning Equipment - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

6077 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder