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Subject Topic: Bradcot Update More GRRRR Post Reply Post New Topic
Persongrant.lyon
02/7/2009 at 4:52pm
 Location: somerset
 Outfit: Bailey Ranger 550 6 Galxy Ghia TDI 130 View grant.lyon's Profile View Profile   Reply to grant.lyon Reply   Quote grant.lyon Quote  
Joined: 04/5/2005

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These useless munch of lying toads have jusr emailed me to say they are having 'problems at the factory' and I wont get my goods as promised.

They are a buch of useless decietful toads who must NOT be trusted please, please, please do not do business with them

They are crap.


Personsprite3003
02/7/2009 at 4:59pm
 Location: warwickshire
 Outfit: sprite major 6 View sprite3003's Profile View Profile   Reply to sprite3003 Reply   Quote sprite3003 Quote  
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Oh gosh never bought direct from them  always from a dealer.  Then again Ive been trying to ring them all day and all I get is the answer phone and they havent answered my email either

 

Julie



Persongrant.lyon
02/7/2009 at 5:05pm
 Location: somerset
 Outfit: Bailey Ranger 550 6 Galxy Ghia TDI 130 View grant.lyon's Profile View Profile   Reply to grant.lyon Reply   Quote grant.lyon Quote  
Joined: 04/5/2005

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Don't do it Julie, try ebay or something else their service is useless, I am going to demand a refund with intrest for the time they have held my money.


Persontykey
02/7/2009 at 5:31pm
 Location: Sheffield
 Outfit: Mobile Dog Kennel View tykey's Profile View Profile   Reply to tykey Reply   Quote tykey Quote  
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I wouldn't buy anything from a Bradcott dealer or supplier or eBay either, until I knew what was going on

"Problems at the factory" could mean almost anything


PersonTrek 39
02/7/2009 at 5:58pm
 Location: Greater Manchester
 Outfit: Santa fe Style & Bai View Trek 39's Profile View Profile   Reply to Trek 39 Reply   Quote Trek 39 Quote  
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You could try these just found it on another site

http://www.dorema.co.uk/factory-clearance/opruiming_montanasuperlux.html


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Personashwellgirl
02/7/2009 at 11:30pm
 Location: Herts
 Outfit: Conway Classic Trio 2004 View ashwellgirl's Profile View Profile   Reply to ashwellgirl Reply   Quote ashwellgirl Quote  
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That really is bad news.  Have you got legal cover on your house/car or through a union?  If you have then i'd get in touch with them to see if they can help you get your money back.  They can tell you how to word a letter to them and what actions you need to take.  Shame there isn't someone from Bradcott reading this site.  Is it worth mentioning this site when you contact them?

Not much comfort but at least you are warning others not to use Bradcott from your experience. 

So sorry for you and i hope you get it sorted asap so that you can then go on and buy the awning you want



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Personfamicon
24/9/2009 at 9:44pm
 Location: NORTHUMBERLAND
 Outfit: Bailey Unicorn Valencia s2 View famicon's Profile View Profile   Reply to famicon Reply   Quote famicon Quote  
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I have to agree about Bradcot being a poor company to deal with. I bought Bradcot coz I thought they were British and would have good instructions. Their instructions are an absolute joke, if you buy a Bradcot you will have to guess how to put it up. The easy alloy frame is foreign made and the only instructions are a tiny badly printed drawing. The tie down clips are cheap and chatty and the pads to caravn are poor quality. I have emailed them twice and they don't reply. I have a Starcamp awning also and the instructions are far superior plus their easy pad system for attaching to the caravan is far superior. I will never buy from Bradcot again, and be aware that they also trade as Salou Products based in Bradford. Don't touch them

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BIGFAM


PersonD S B
25/9/2009 at 12:26am
 Location: Polesworth Warwickshire
 Outfit: Bailey Unicorn III Valencia (LR Disco) View D S B's Profile View Profile   Reply to D S B Reply   Quote D S B Quote  
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Quote: Originally posted by tykey on 02/7/2009
I wouldn't buy anything from a Bradcott dealer or supplier or eBay either, until I knew what was going on

"Problems at the factory" could mean almost anything
We had a bradcot awning some years ago now and it was very good indeed.  I heard that they are now 'only just a going concern'.

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David


PersonAnnegor
25/9/2009 at 9:29am
 Location: None Entered
 Outfit: Swift Challenger View Annegor's Profile View Profile   Reply to Annegor Reply   Quote Annegor Quote  
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We bought our first caravan 5 years ago and did a lot of research before buying a full bradcot awning and annex. We'd camped for 20+ years in Cabanon covered Conway trailer tents and folding campers so had high expectations. The Bradcot was a great disapointment. When pitched it never looks quite right - OH is a perfectionist but we never had a problem with the Conways/cabanons. We fully understand the 'weathering' process but couldn't believe how long it took for our awning to become weather tight. I have lots of photos of water coming through the stitching before the threads swelled up enough to stop it. The curtains used to end up soaking wet. The tall annex was a disaster too - we had to use a tent inside it to avoid wet bedding. This summer it was better but I wouldn't buy another one.



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