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Thats really bad. Take it back and complain like mad.  If they cannot get you the same tent then ask for a discount on a similar spec tent they do have instock to make up for your inconvenience.

No harm in asking.

That is a shocker!!! I bought a vango tent from go outdoors myself. Not had chance to pitch it yet but i will be today in light of this revelation.

Take it back!!!

found a "stress" mark in our brand new BL6 ( which had been in storage for most of the spring )  almost like a hole-in-the-making - reported to the shop ( an "outdoor" supplier )  and they refused point blank to take appropriate action.

Now I dont want Black, list them but neither do I want to get my fingers burn,ed

They offered a refund - as they are not buying any more bulk stock of outwells - but what good is a refund - I cant buy a replacement from another supplied for anywhere near the original price paid to this retailer -  All this after the sales guy in the shop told me that I could rest assured that the product had a "lifetime" guarantee !  HUH

I have to fight this with Oase and Im furious !