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Subject Topic: Powrtouch mover problem Post Reply Post New Topic
05/11/2009 at 10:29am
 Location: Worcestershire
 Outfit: Bailey Senator Vermont series 5
View dazson's Profile View Profile   Reply to dazson Reply   Quote dazson Quote  
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Hi,

When using our mover it tends to keep pausing. It isn't the battery as it is a new one and have only used it once for 3 days. Does anyone else have this problem or is it normal. We want to check before calling Powrwheel as they charge a callout if it is not a problem with the mover. Would be very grateful if anyone can give advice.

Thanks

Marilyn



05/11/2009 at 10:47am
 Location: None Entered
 Outfit: None Entered
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I have the same problem, there are several things to try which I am sure somebody will explain,unfortunately none worked for me I've just learned to live with it.
Saxo1


05/11/2009 at 11:12am
 Location: West Midlands
 Outfit: Jeep Grand Cherokee
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I have this if I "stray" from the top left hand corner of the van when moving. As this is where the control box is inside I guess it is because it is loosing the signal.

Wouls also like to know if anyone has a solution but at present I live with it also.



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Tony C


05/11/2009 at 3:25pm
 Location: Lancashire
 Outfit: Caravan now Sold
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first thing is to place a new battery in the hand set as this is a common cause of stopping,failing this find the aerial and try to keep the hand set pointed at it. the service is first class and they will advise you over the phone before coming out.

http://www.ukcampsite.co.uk/redirect.asp?redir=http://www.powrwheel.com/



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the only silly question is the one you do not ask.


05/11/2009 at 6:17pm
 Location: North Wales
 Outfit: Bessacarr E540
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I was going to suggest that, too - speak to their technical department, they were very helpful when I phoned them.

Nora


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05/11/2009 at 7:49pm
 Location: Chorley
 Outfit:  Sterling 480 Continental - VolvoV90
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Our Powrtouch is only about 6 months old and we have similar problems.

The control unit is fixed on the right side of the van, near the battery box, under the fixed bed,
From a fitters point of view, ideal.
The downside is that if I try to operate the remote from the left side, I lose the signal and the motors stop.
No problems from the front, rear or right side.
I have got used to its not such a big deal.

I wouldnt like to be without it now!

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I started out with nothing and I've still got most of it left - Seasick Steve 2008


07/11/2009 at 5:11pm
 Location: Worcestershire
 Outfit: Bailey Senator Vermont series 5
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Hi,

Thanks for your feedback. We mentioned this to our local caravan dealer, he said sometimes you can get interference from other equipment in the surrounding area. This may me a possibility, they also suggested pressing the reset button on the box inside the caravan, but I think we will contact Powrwheel customer services and see what they suggest.

Thanks

Marilyn




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