Quote: Originally posted by valbarley on 22/3/2010
The palm springs one (above) for £39.99 is ideal for kids. strong and wipes down easily
can't fault mine
This photo set me off with this bench set,great price .I ordered straight away 22-3-10,received a few days later.
Ok my own fault i left it in the packaging on the passage as it wasn't in the way etc,when i did open it up to try on the garden the corner was all split.
I emailed the company straight away and 3 days later got a reply asking for photographic evidence.This was within the hour.
I received an email within the hour saying it would be dealt with(think this was automated). A whole week later still nothing.
I emailed the company yet again with more supporting photo's got the same automated email ...............................you get the picture.
Eventually they agreed it was faulty and to ring to arrange a swap.Sorted all this out for Friday lasat week waited in all day.........NOTHING. And to top it all off there closed untill Monday morning.
I'm hoping by posting this i will have emptied myself of frustration and be full of good manners tomorrow as i desperately need this set as were off to cornwall for 2 weeks at the weekend.
Did everyone else get there sets ok?
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Karla-------Life isn't about waiting for the storm to pass.It's about learning to dance in the rain.
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