Joined: 26/2/2012 Silver Member 
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Hi camper mad. I seen your complaint on freeindex as well, I also posted on there. I got a awning from them that leaked terrible,long story short I had to send it back at my expense,they had my money and the awning for weeks and after a great length of time they sent me a e mail saying nothing wrong pay for the return. Contacted Amazon who were totally hopeless ,if fact told me that they encouraged them not to give refunds. I was livid,went to my local CAB who were brilliant,sent them a letter giving them two weeks to refund my money or county court. Day before the two weeks were up the money went back into my account from Amazon., who two weeks earlier said it was nothing to do with them.
Sadly they wouldn't refund the twenty pounds it cost to return the awning and Amazon offered me £5 of my next order. Have never dealt with either again. Amazon were just as bad as peak outdoors as far as I'm concerned.
Also I noticed that free index have put yellow triangles next to the so called 5 star reviews for peak outdoors stating the accounts cannot be verified,now there's a surprise.
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Topic: Peak Outdoors Shoddy Customer Service
