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Subject Topic: calor lite bottles Post Reply Post New Topic
Personmichaelw
08/7/2010 at 5:12pm
 Location: liversedge west yorkshire
 Outfit: lunar quasar ford Cmax View michaelw's Profile View Profile   Reply to michaelw Reply   Quote michaelw Quote  
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Just returned from local dealers after dispute about exchange of 6kg butane for 6kg lite dealer said could only change like for like after some discussion and me producing e-mail from calor that says you can exchange 7kg propane or 6kg butane for lite bottles,seems some dealers do as they like not as supplier intended.Stand up and let them know it can happen if you push.

 


PersonRustybus
08/7/2010 at 5:31pm
 Location: East Woodhay
 Outfit: Passat TDi and Sprite Alpine :-) View Rustybus's Profile View Profile   Reply to Rustybus Reply   Quote Rustybus Quote  
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I exchanged 2 X 15Kgs butane bottles for my calorlite without any problems, this was at a Calor depot too.


nutgone
08/7/2010 at 7:12pm
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I was under the impression you could exchange any size or type of calor bottle for any other??? They can even take bottles from some other manufacturers in certain circumstances.
You're right though, some retailers do require a gently nudge in the right direction sometimes.


PersonDavid Klyne
08/7/2010 at 7:54pm
 Location: Milton Keynes
 Outfit: Bailey Alliance 66-2 Motorhome View David Klyne's Profile View Profile   Reply to David Klyne Reply   Quote David Klyne Quote  
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I had heard there has been a recent change of policy by Calor which came into affect in July which reverses the previous policy of swapping similar sized cylinders but now only like for like. How old is your e-mail?

David


PersonAnniemacxx
08/7/2010 at 9:33pm
 Location: Yorkshire
 Outfit: Nissan 2.2 DCI & Sterling Europa 520 View Anniemacxx's Profile View Profile   Reply to Anniemacxx Reply   Quote Anniemacxx Quote  
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We swapped a 15kg butane (obtained from our local tip!) for a 6kg calor lite bottle only last Saturday. 


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Personmichaelw
12/7/2010 at 8:55pm
 Location: liversedge west yorkshire
 Outfit: lunar quasar ford Cmax View michaelw's Profile View Profile   Reply to michaelw Reply   Quote michaelw Quote  
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Thanks for all replies email received in june but persistence helped I dont think they were deliberately unhelpful they do as they are instructed I suppose,Thanks again all.



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