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You could always phone the retailer I suppose. Never hurts to ask. But since you used the tent they'll probably be concerned that you did the damage yourself. (Hand on heart...is it a possibility?) They will probably be willing to send it back to Gelert for testing though, as long as it's returned to them clean and dry. Gelert are actually quite a decent quality manufacturer and have good customer service so I think the least you'll be offered is a free repair, or a new groundsheet section.

TBH though if it's just a groundsheet strap I'd mend it myself. I've owned one Gelert tent (Cadiz 5+2) and never had any problems with build quality. The only reason I don't still have it is that I changed to a tent with a better interior layout for us. I part exchanged the Cadiz with a friend when I bought her trailer tent and as far as I know it's still going strong at six or so years old.

We've still got a Cadiz 5,which we've had for about 5-6years and that has survived loads of outings,many of them being festivals(..with "boisterous" festival goers,tripping on the guylines and bouncying off the flysheet at 4 in the morning..!)

..Although it is certainly worth a phone call to the supplier and/or Gelert,if it is just down to a couple of inches of missed stitching,then maybe it'd be easier just to look at fixing it yourself..maybe using something like  Clingons if need be..?

http://www.clingons.co.uk/About.html

Chris