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 My cobb melted last weekend when we were away camping.I purchased this about 5 years ago using the ukcs discount and have only used it approx 30 times. I have always followed the instructions and have cleaned it each time before use, but on this occasion cooking chicken pieces it melted on the outside and the inside plastic insulating case found not to be inplace. I cannot think why it has happened. I have sent to cobb international an e-mail but have not had a reply as yet.

I have noticed the outside plastic casing has since been changed to metal type, was this due to problems of melting casing ?

Has this happened to anyone else with the older model?

The cobb cooks fantastic and i will be missing it for the next trip but hey ho

Jake

Mine has plastic casing and it gets used loads. Not had any problems yet.

That's not very helpful is it. Sorry!

Update, just had e-mail from Cobb international , stating he will pass my information onto the UK Distributors to contact me with view of examaining the old cobb or better still upgrading to New Cobb to be discussed. At least they have now responded.

Jake

Graham at Cobb UK, where you actually purchased the Cobb from (as you used the UKCS offer) , is excellent with his customer service and if you had emailed them initially, as the retailer, I am sure you would have heard very quickly

http://www.ukcampsite.co.uk/directory2/details.asp?revid=624&typeid=

Cheers  Ratty

Thanks Ratty, 

i knew somewhere i seen something about melting cobbs and found the contact from 2005 when searching so i used that.

Anyway Graham should be contacting me

Jake

 Had Great Customer Service From Graham at Cobb UK Thanks very much for your Help and assistance. I sent him some photos here is the result.

From the pictures I can see that your Cobb has been well looked after.

Looking at the pictures it would seem to me that the grommets were certainly not the cause of the problem.

It looks like at some stage the Cobb was dropped (not sufficiently to cause any major damage) but enough to cause the inner lining to come unclipped form the base.

Unknowingly I believe that you then started to cook with the inner base actually resting on the black outer which has caused the damage. The fact that you were only using about 7 briquettes would support this as the damage to the base is not excessive.

 Jake

  The Base can be replaced with the new style one it is compatible.

 I have 2 options to repair or replace. And i do not recall dropping the Cobb or   knocking it but it has travelled in trailer, so hey ho had some good use and its now 5 years old.

 Jake

 Hi Carole,

 No these are in place, Graham has seen photos i emailed and the above was his conclusion, thanks for the tip anyway.

Jake