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I would ring P/T again and go through your list of problems with them, finishing up by stating that you are less than pleased with how many times the (insert cost) unit has had to be repaired in such a short space of time.  Make it clear you consider it unfit for purpose and tell them you want it replacing.  I'm not saying they will go for it, but it's worth a try.  We've only had one problem with our P/T mover (single axle, manual actuation) and we were very pleased with P/T's response - they came to site to fix the problem.

I hope you get it sorted to your satisfaction - P/T have such a good reputation for after-sales service it would be a shame if they didn't match your expectations.

Hi Tim

As always, if you have a problem with a Powrtouch unit, please call the Technical Team on 01425 283293, option 2.

Powrwheel Management

That's 3 websites I've read this on

Have you thought of Speakers Corner at Hyde Park?

Yes the only thing missing is the post advocating the purchase of a Reich mover as apparently they never breakdown.

Unless of course there is a Reich mover owner out there that knows different.

Steve W

Its not a problem for me but it looks like a problem for Big Tim Big Time

Its not going to improve the service you will get which is recognised as first class

I did offer some advice myself as Watson

Hope that it was of use

Powrtouch will sort it

Quote: Originally posted by brianconwy on 28/9/2010

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I am sure that Powertouch love it when they get good comments on forums and have to accept it when disgruntled customers give voice.  Same with all companies.

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Very true

They have replied on all 3 websites and there is no question that they wish to sort it out to the poster's satisfaction

Best wishes for trouble free motormoving from now on

Glad that you got it sorted