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Subject Topic: Go Outdoors Post Reply Post New Topic
25/3/2011 at 10:34am
 Location: Hampshire
 Outfit: Carthago A Class
View Vampgirl's Profile View Profile   Reply to Vampgirl Reply   Quote Vampgirl Quote  
Joined: 07/5/2008

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Has anyone used Go Outdoors' reserve online and pick up in store service? I know that they aren't exactly known for service and I would usually shop elsewhere but I need a Maritsa 500 footprint and GO are the cheapest I've found (using a friends discount card!).

We went over there last night after work but there were none on the shelf (plenty of 700s, but no 500s) and the staff said that they didn't have any in stock. When I checked online (yesterday afternoon and when we got home later) the website said that yes the Basingstoke store did have them in stock, and they are available to reserve and pick up.

So, what's likely to happen if I reserve one online and make another trip over there - am I likely to have a wasted journey?


25/3/2011 at 10:37am
 Location: Shropshire
 Outfit:  Karsten 3m with sleeping unit Kos 6
View mjdb's Profile View Profile   Reply to mjdb Reply   Quote mjdb Quote  
Joined: 05/3/2011

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hiyas, maybe try phoning that store & say that its showing they are instock online ...but could they please check before you travel over there ? May save you a journey. Good luck hope you get what you want .

Madz



25/3/2011 at 11:44am
 Location: West Yorkshire
 Outfit: Vango Aspen 700
View abitbatty's Profile View Profile   Reply to abitbatty Reply   Quote abitbatty Quote  
Joined: 03/7/2010

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I have used it. I used it successfully for a stove and then I reserved some Craghopper fleeces last week but within minutes of reserving they rang me and said they didn't have the particular colour in my size but they had others that weren't listed on the website that she could put by for me to look at.

IMO the stock check can't be trusted 100% but I find them really helpful on the phone. They'll go and look for you and hold one for you if you ring

-------------
16th-18th July Llwyn Celyn Bach, Llanberis
12th-15th August Fisherground Campsite, Lake District
23rd-30th August Manor Farm, Norfolk
17th-19th Sep - Sherwood Forest somewhere?

April 2011 - Callow Top, Ashbourne
July - Swiss Farm, Henley
August - Greenacres, Somerset


25/3/2011 at 4:20pm
 Location: Hull East Yorkshire
 Outfit: Outwell Vango Relum & Cabanon!!
View elizaD's Profile View Profile   Reply to elizaD Reply   Quote elizaD Quote  
Joined: 28/5/2008

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We phoned and reserved the Icarus canopy last year and they were very helpful, not tried the online service tho.

-------------
Eliza D

Camping's not Camping Without Custard Creams!!


25/3/2011 at 5:02pm
 Location: 
 Outfit: 
View Hillfields's Profile View Profile   Reply to Hillfields Reply   Quote Hillfields Quote  
Joined: 02/3/2011

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I've used the Go Outddor reserve and collect in the past with no problems but as other people have mentioned just ring ahead first incase they haven't updated there site.



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