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Subject Topic: Angled Ferrule Post Reply Post New Topic
Personparmit
05/4/2011 at 10:30am
 Location: West Yorks
 Outfit: Outwell Oakland XL View parmit's Profile View Profile   Reply to parmit Reply   Quote parmit Quote  
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We have an Outwell Oakland XL tent and have been able to obtain spares for all the poles and ferrules except the angled ones. Does anyone know where we can get any from.


PersonSteUK
29/6/2011 at 7:40pm
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Did you ever find anywhere in the UK to get these? (assume you are talking about the black plastic 30degree reducing pole joints that connect the uprights to the roof poles)

After having 2 break a couple of years back, we managed to replace them for 5UKP each. Just had another 5 go in one weekend...all in exactly the same way...leaving only 1 original intact. A retailer I contacted asked Outwell how much to replace...10UKP each, plus 20UKP shipping!! 100UKP to repair an 8 year old tent *insert sad face here*.


PersonSteUK
29/6/2011 at 7:42pm
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Just had a look at some pics of your tent and looks like the angle part is different...

Question remains, did you get a part and where from/how much??

:)


Personarsenaldes
29/6/2011 at 10:22pm
 Location: Aston Clinton
 Outfit: Kampa Holkham + Outwell Yukon River* View arsenaldes's Profile View Profile   Reply to arsenaldes Reply   Quote arsenaldes Quote  
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Try

www.tentspares.co.uk

-------------
Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again


Personparmit
30/6/2011 at 9:14am
 Location: West Yorks
 Outfit: Outwell Oakland XL View parmit's Profile View Profile   Reply to parmit Reply   Quote parmit Quote  
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steUK

It is the angled one that goes on the fibreglass poles at the front and back of the tent. there are 2 on each pole, and, no I havent found anywhere I can get them.

arsenalades

I had a look and they dont do them either.


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PersonSteUK
30/6/2011 at 9:19am
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Tried Outwell manufacturers direct? mj ( at ) oase-outdoors.com is apparently a contact email :)

My local Outwell retailer told me that they are trying to now deal with customers directly for spares, rather than go via retailers. Everything I have come across on their website and the delay with response to email suggests otherwise(!) but we shall see.


Personalahol2
30/6/2011 at 12:30pm
 Location: Hampshire
 Outfit: Hypercamp Rosas 4 View alahol2's Profile View Profile   Reply to alahol2 Reply   Quote alahol2 Quote  
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I don't exactly know the items you are talking about but I think it may be worth your while looking in yellow pages for a small metal fabricators workshop.  There are several around here that I have used for 'boaty' bits.  Usually they are one man businesses situated on industrial estates.  This is the type of thing they can knock up in five minutes flat with a bit of bending or welding.


PersonSteUK
30/6/2011 at 12:42pm
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Sounds like an excellent plan! Good suggestion alahol2, thanks. I had looked at manufacturing a fix for it myself but every idea I came up with required more work than to just lay out the ££ for new ones.


Personcahoot
04/8/2011 at 4:27pm
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Parmit,
I'm looking for one too. I Contacted Scottish Mountain Gear( listed on Outwell's site) who said they could only supply the complete pole set for £45

I'll keep looking for a cheaper solution. For now I have done a quick repair with epoxy and fibreglass.


PersonBeepee Camping
07/8/2012 at 12:53pm
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There have been no comments on this topic in the last year but I suspect this is because people have given up rather than having found a solution.

 

We had a wrecked angle ferrule (on Oakland XL) in storms in June and no one seemed able or willing to assist. Suppliers only sold what was on their shelves and the manufacturers, Outwell just weren’t interested.

 

I was looking at the Delta Pegs website and noticed that they offered to, “produce bespoke stainless steel products.” No harm asking I thought and am glad I asked. Rob at Delta Pegs has been a star! He has made a replacement angled ferrule which is stronger than the original and looks completely in keeping with the rest of the kit.

I can thoroughly recommend Rob if anyone needs a replacement angled ferrule of any size (mine was 12.7mm). He has been extremely helpful and prompt in replying.

Contact Rob via the “contact ” link on the Delta Pegs website.

 


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TheFishesThree
07/8/2012 at 1:40pm
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To BeePee Camping: is Rob the same Rob as the author of the topic named 'connectors' on this forum, Rob Orr?


PersonRob Orr
07/8/2012 at 1:45pm
 Location: Plymouth
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Quote: Originally posted by TheFishesThree on 07/8/2012
To BeePee Camping: is Rob the same Rob as the author of the topic named 'connectors' on this forum, Rob Orr?


Sorry to jump in but, yes. I posted because I was excited at the prospect of supplying these when they seem difficult to obtain.

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Persontango55
07/8/2012 at 1:50pm
 Location: Lichfield
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I don't know if this is what you need but I found this thread for you and it may be of help.

http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=6&TopicID=280169&PagePosition=2



Post last edited on 07/08/2012 13:58:04

Post last edited on 07/08/2012 13:59:30


Personarsenaldes
09/8/2012 at 9:27am
 Location: Aston Clinton
 Outfit: Kampa Holkham + Outwell Yukon River* View arsenaldes's Profile View Profile   Reply to arsenaldes Reply   Quote arsenaldes Quote  
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As ive said before you can get them from
www.tentspares.co.uk

-------------
Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again



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