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Subject Topic: Cadac hot plate easy chef Post Reply Post New Topic
Persondaihowells
15/5/2011 at 8:35pm
 Location: West Wales
 Outfit: Lunar Quasar 525 View daihowells's Profile View Profile   Reply to daihowells Reply   Quote daihowells Quote  
Joined: 10/5/2008

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Hi, after having used our Cadac easy chef hot plate only a few times the non stick coating seems to be lifting off in patches. We haven't used anything abrasive to clean it, so don't know if it's a product fault. Has anyone else had this issue and if so, is there a solution? Thanks, Dai


Personasdj45
15/5/2011 at 9:11pm
 Location: Chippenham
 Outfit: Bailey Pageant Cabriolet and tents View asdj45's Profile View Profile   Reply to asdj45 Reply   Quote asdj45 Quote  
Joined: 17/4/2004

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Take some pictures and send them to CADAC - ask for a replacement they should replace it with no problems at all - you may have got a "Friday afternoon" plate

I know that CADAC have had a few returns lately and the more that return the items then the more they will get the message!!!!

Saying that we have had CADACs for years and have no problems what so ever.

Regards

Andy

 


Personarsenaldes
16/5/2011 at 12:48am
 Location: Aston Clinton
 Outfit: Kampa Holkham + Outwell Yukon River* View arsenaldes's Profile View Profile   Reply to arsenaldes Reply   Quote arsenaldes Quote  
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Yes agree with asdj45 contact Cadac to get a replacement. We have had no problem with any of our Cadac items

-------------
Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again


PersonPickled Onion
16/5/2011 at 8:36am
 Location: Near Alton Towers
 Outfit: Bailey Burgundy S7 H View Pickled Onion's Profile View Profile   Reply to Pickled Onion Reply   Quote Pickled Onion Quote  
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We had similar problems on our second grill plate, the original one got scratched by accident. However the 'Non-Stick' never did seem to be as good as the original one and bits started lifting off. After seeing similar complaints on forums like this one I complained.

The UK contact is in or near Sheffield, I will try and find the phone number for you. They were brilliant and sent me a replacement by return of post.

Here is the link with all the contact details.

Dave



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