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Subject Topic: Kampa Alfresco Stove Post Reply Post New Topic
29/5/2011 at 11:04pm
 Location: Stonehaven
 Outfit: Caravan
View sheeprider79's Profile View Profile   Reply to sheeprider79 Reply   Quote sheeprider79 Quote  
Joined: 23/5/2011

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Help needed!!

I tested my stove this weekend, noticed that the 8mm swivel fitting that you attach your regulator hose too is leaking.

Checked my regulator hose and jubilee clip, thats fine, Tested the swivel fitting on the stove (using air) and it is by passing at the swivel point. (leaking)

Where can you buy  these fittings?

Thanks



25/7/2011 at 11:43am
 Location: Plymouth
 Outfit: Sterling 645 Elite
View BERTIE's Profile View Profile   Reply to BERTIE Reply   Quote BERTIE Quote  
Joined: 13/1/2004

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That's interesting we've got this problem - did you get it sorted?

We're in the south of france on holiday and it's the 2nd time we've used the cooker!!

Put the kettle on after putting the tent up and the swivel fixing ignited - not good - I've emailed Kampa but not got a reply yet!!


09/8/2011 at 3:13pm
 Location: clackmannanshire
 Outfit: buckingham 8 man apollo 9 elddiss 5
View Mik+Lynette's Profile View Profile   Reply to Mik+Lynette Reply   Quote Mik+Lynette Quote  
Joined: 04/8/2011

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Hiya

We have the Kampa cooker with the two burners on top and the grill (not sure which model it is)

Same thing happened to us, bought it in march then used it for the second time a couple of weeks ago went into the tent to get food came out and the whole side of the cooker had flames belting out the side.  we contacted Kampa who were really helpfull, sent us a part for the cooker, cost £10 and arrived within a few days, you have to be very specific which cooker you have though as they have brought out a new model to ours and there is a slight difference on the inlet valve sizes, so they had sent the wrong one, we are just waiting on the new one being delivered now and we didnt have to send the other one back.

give them a phone the tel number is Tel: 01376 500111



11/8/2011 at 9:45pm
 Location: Plymouth
 Outfit: Sterling 645 Elite
View BERTIE's Profile View Profile   Reply to BERTIE Reply   Quote BERTIE Quote  
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I'm home from France now and had the replacement valve waiting for me - and guess what!!! It doesn't fit.

I have emailed them and now waiting for the reply!!

Really not happy with s new item used 3 times :(


12/8/2011 at 11:05am
 Location: clackmannanshire
 Outfit: buckingham 8 man apollo 9 elddiss 5
View Mik+Lynette's Profile View Profile   Reply to Mik+Lynette Reply   Quote Mik+Lynette Quote  
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Bertie did you read my above comment? that possibly explains why you have received the wrong part, they sent out our second and correct replacement part and we received it a few days ago, cannot complain about the customer service we received although I dont think i will buy a Kampa cooker again as going by the previous posts looks like its a common problem with their cookers



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Campers do it in the mud!!



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