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Subject Topic: Lost spikes outwell windbreak Post Reply Post New Topic
04/6/2011 at 2:33pm
 Location: None Entered
 Outfit: Outwell vermont xl
View Johnny Sharman's Profile View Profile   Reply to Johnny Sharman Reply   Quote Johnny Sharman Quote  
Joined: 13/9/2010

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Used a brand new outwell windbreak last weekend and on first use two spikes on the poles came loose and disappeared into the ground and are lost. This seems to be a serious design flaw. Anyone know where to get the replacement spikes?

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Johnny


04/6/2011 at 4:27pm
 Location: Atherton Manchester
 Outfit: outwell Elddis Firestorm caravan
View cazza20's Profile View Profile   Reply to cazza20 Reply   Quote cazza20 Quote  
Joined: 30/8/2005

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Can you not return it to the place you bought it from? or write direct to Outwell.


04/6/2011 at 4:33pm
 Location: E Yorkshire
 Outfit: None Entered
View raf48's Profile View Profile   Reply to raf48 Reply   Quote raf48 Quote  
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Perhaps if you don't wnat to exchange them, you could screw a bolt into the end fitting assuming it's nylon/plastic, and then cut off the head.

-------------
Canvas tent, paraffin light, petrol stove. Heaven
I'd rather be kayaking.
Spent up, not pent up, just had my new tent up.


05/6/2011 at 7:59am
 Location: Nottingham
 Outfit: Outwell Vermont XL
View glendo90's Profile View Profile   Reply to glendo90 Reply   Quote glendo90 Quote  
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This happened to me a couple of years ago. I simply contacted the people I bought it from (Outdoor Megastore) and they sent me a new bottom section of pole. Failing that, I would go direct to Outwell - this seems to be a common problem.

K

-------------
Karl



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