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Subject Topic: THANK YOU GELERT Post Reply Post New Topic
Personcemh
14/6/2011 at 4:16pm
 Location: South Gloucestershire
 Outfit: Khyam Tourer 400 and Cabanon Chambord View cemh's Profile View Profile   Reply to cemh Reply   Quote cemh Quote  
Joined: 10/10/2005

Platinum Member
Platinum Member

Forum Posts:   596
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I just wanted to post a big thank you to Gelert. I purchased one of their camping cupboards last year and unfortunately managed to lose the cupboard corners I emailed them asking if they could supply a replacement set (expecting to pay) and I have now received a set free of charge!

I am pretty quick to complain about bad service so I thought I should mention when I get better than expected service - they deserve a shout out. Thank you Gelert for the fab service.


Personmoonstone
14/6/2011 at 4:27pm
 Location: Greater London
 Outfit: Illusion TC 800XL View moonstone's Profile View Profile   Reply to moonstone Reply   Quote moonstone Quote  
Joined: 28/5/2011

Platinum Member
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Forum Posts:   1065
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that was really nice of them...


Personhappycamperz201
14/6/2011 at 5:45pm
 Location: NE UK
 Outfit: vango Icarus 500 Tigris 800 View happycamperz201's Profile View Profile   Reply to happycamperz201 Reply   Quote happycamperz201 Quote  
Joined: 03/5/2011

Standard Member
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Forum Posts:   61
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Way to go...now thats what i call great customer service.

-------------
Michelle and Stuart


Personsilvers
14/6/2011 at 6:07pm
 Location: Wirral
 Outfit: Old tent View silvers's Profile View Profile   Reply to silvers Reply   Quote silvers Quote  
Joined: 15/7/2010

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Forum Posts:   62
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Very good customer service.    


Personsubaqua
14/6/2011 at 7:40pm
 Location: London
 Outfit: Vermont XLP 2012 View subaqua's Profile View Profile   Reply to subaqua Reply   Quote subaqua Quote  
Joined: 24/4/2011

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Forum Posts:   94
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how many of you will buy a gelert product now ? that was the best free advert they got . its good stuff they do too. maybe i should call em to see if they can fix the remote control lantern that doesn't remote anymore. or perhaps u should buy a new one and use it as a normal lantern :)

-------------
camping since I was a kid


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Personcemh
14/6/2011 at 7:53pm
 Location: South Gloucestershire
 Outfit: Khyam Tourer 400 and Cabanon Chambord View cemh's Profile View Profile   Reply to cemh Reply   Quote cemh Quote  
Joined: 10/10/2005

Platinum Member
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Forum Posts:   596
Site Reviews Total: 5
Site Reviews 2024: 0  
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Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
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Perhaps I should have added a disclaimer that I have no association with Gelert at all.



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