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 Topic: Go outdoors complaint help
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20/5/2013 at 8:38pm
Location: None Entered
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I am trying to source the Quest wire cooking stands - anyone got any ideas. Go have it for £9 but are out of stock, others have it for £20 + - big difference in price. Anyone know of any on sale that aren't quite as much? Maz
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20/5/2013 at 8:47pm
Location: London (Scotland originally)
Outfit: Outwell Indiana 8 Vango Odyssey 500
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Hi Dave
Not sure how to do links but this is the web page for it. It the Hi Gear Elite Picnic Table Set. Our local store is Erdington, West Midlands.
http://www.gooutdoors.co.uk/elite-picnic-table-set-p152330
Thank you so much.
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Lynne
Mad Campers - DH, DDs 15, 12 and me!
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21/5/2013 at 6:35pm
Location: Salford
Outfit: Pennine Pathfinder Hartford M & Porch
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Link to picnic table
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Cliff (usually)
Sea Anglers have BIGGER Tackle.
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11/7/2014 at 3:58pm
Location: Durham
Outfit: Bailey pageant burgundy
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We have anumber of issues with Go Outdoors, Stockton. Usually have no stock. Yesterday I ordered on line, reservation number and all the palaver. Gone to pick it up today and they can't find it. Can I give my name, well yes and my reservation number. 20 mins later still looking. This is after three texts and email telling me my item is in stock. In the end after speaking with the manager who didn't give his name, we bought of the shelf. i booked on line to save timeit didn't work. I'll stick to independants in future or Amazon.Bad customer service, bad sales service and a usless store.
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11/7/2014 at 4:43pm
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Usually have no stock? What, the store is empty?
Your first post here and it's to complain about a general outdoors store. Was it camping related, fishing related, riding, climbing?
I'd have waited 5 minutes tops then gone to the shelf.
Email HO and complain to them. If the store is poorly managed they should know.
CEO: paul.caplan at gooutdoors.co.uk
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Mike
My advice is worth no more than the price paid for it
Prague May/Jun 2017
Lake Annecy Aug 2017
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02/8/2014 at 7:21pm
Location: Durham
Outfit: Bailey pageant burgundy
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Thanks for your kind comments and reply and yes if you can see Stockton branch there are a lot of empty shelves.
I have posted previously, and have been very positive
I'll not bother with your advice,thankyou. I'll not be returning to the store, or waste anymore time with your comments
:)
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02/8/2014 at 8:03pm
Location: West Mids
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Quote: Originally posted by maughanjen on 02/8/2014
... I have posted previously, and have been very positive ...
It's a pleasure to have new users on here, but this is an old post that's been dug up with a vague complaint.
I agree with Mike and encourage you to tell the branch and/or CEO of your experiences.
Incidentally, your only two posts are on this same thread.
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Paul
Every day's a school day!
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