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Subject Topic: Milenco praise! Post Reply Post New Topic
15/8/2011 at 2:50pm
 Location:  Tyne & Wear.
 Outfit: ABI Dalesman 450 2 1998
View Senor Pablo's Profile View Profile   Reply to Senor Pablo Reply   Quote Senor Pablo Quote  
Joined: 22/6/2006

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I recently had an attempt to force entry into our caravan.

Some tea-leaf decided to drill the locking system on each hinge of our Milenco grab rail making it completely useless.

I contacted Milenco to ask if I could pay for it to be repaired.

Within a few days, replacement locks arrived compliments of Milenco.

I would just like to praise this company for their customer service, especially 'Nicky' who dealt with our problem.

It makes a refreshing change to get extremely good and efficient customer service these days.

Regards

Paul



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Paul & Bev (Tyne & Wear)


15/8/2011 at 9:16pm
 Location: between here & there
 Outfit: 2 berth corniche 15 2 x-type jag
View realbusdriver's Profile View Profile   Reply to realbusdriver Reply   Quote realbusdriver Quote  
Joined: 17/7/2009

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nice to see you got a proper response  ,just a shame it was under such circumstance's,



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no tin tent outings booked as yet ,just another cruise in Sept' booked so far



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