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 Topic: Themorest help please!
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02/10/2011 at 10:07pm
Location: Dunfermline Fife Kendal Cumbria
Outfit: Lichfield Arapaho 6 DLX (one of 5)
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Had my Thermorest short mat for 4 years now, had a fair bit of use but that's what there made for.
It's given up now, a large bubble has formed one end when its inflated and getting worse. I always store it unrolled.
I thought these were built for life so some may say? Taking into account the price as well I did expect more.
Should I contact Thermorest direct and explain? Very disappointed.
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02/10/2011 at 10:33pm
Location: None Entered
Outfit: Bell tent & lavvu & Coleman Avior X2
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No harm in trying.
I had a mat bubble at one end - a cheap Wehnke that got wrecked by an impatient teenage daughter trying to roll it too quick. I wrote this off to experience, but if it had been an expensive mat I would have been well peed off!
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02/10/2011 at 10:49pm
Location: Dunfermline Fife Kendal Cumbria
Outfit: Lichfield Arapaho 6 DLX (one of 5)
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Thanks Pete, my thought also.
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03/10/2011 at 12:55pm
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I would ask Thermarest but after 4 years I would be doubtful that they can do anything for you
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03/10/2011 at 5:44pm
Location: Glasgow
Outfit: coleman sahara tentipi safir + others
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thermarests have a lifetime guarantee so I would get on to them
W
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04/10/2011 at 9:44am
Location: Blackpool
Outfit: Fremont 4 5m Bell Gelert Oxygen 4
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Just had a look at them, they ARE expensive !!!
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Carley x
Aug 2011 - Brighouse Bay
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04/10/2011 at 1:38pm
Location: EAST SUSSEX
Outfit: Outwell Vermont plus others.
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I had the same problem with a cheap one - that was replaced by the company so I would expect thermarest to do the same. There is nothing else that can be done other than get a new one so go for it.
I think I am about to contact alpkit again - my airic deflated this summer despite being correctly stored. I just need to check for leaks first..
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pork
Remember a good wife always helps her husband with the dishes.
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06/10/2011 at 8:10pm
Location: Dunfermline Fife Kendal Cumbria
Outfit: Lichfield Arapaho 6 DLX (one of 5)
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Quote: Originally posted by weetabixface on 03/10/2011
thermarests have a lifetime guarantee so I would get on to them
I thought they did, someone told me ages ago. As with another poster, after 4 years and no receipt it could be tricky but will have a go.
Least I'll feel better then!
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