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Subject Topic: Outwell electric Coolbox :( Post Reply Post New Topic
Persondragon31
14/8/2012 at 2:16pm
 Location: BOLTON
 Outfit: Vanroyce 470etl View dragon31's Profile View Profile   Reply to dragon31 Reply   Quote dragon31 Quote  
Joined: 29/8/2007

Standard Member
Standard Member

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We bought an Outwell Coolbox in the end of season sale last summer and stored it away ready for this year. Due to the horrible weather this year we have only just used it. It worked for 3 days then suddenly stopped working, so not impressed. I've emailed Outwell to tell them about it, but it seems customer support isn't the best. Has anyone had any similar problems?


Personarsenaldes
14/8/2012 at 3:38pm
 Location: Aston Clinton
 Outfit: Kampa Holkham + Outwell Yukon River* View arsenaldes's Profile View Profile   Reply to arsenaldes Reply   Quote arsenaldes Quote  
Joined: 13/6/2010

Diamond Member
Diamond Member

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Its been said loads of times before your contract is with the retailer NOT Outwell and as such they should be the ones you complain to about faulty goods and warranty claims

-------------
Experience enables you to recognize a mistake when you make it again.
Everything has been said before, but since nobody ever listens we have to keep going back and saying it all over again and again and again


PersonFotogen
14/8/2012 at 4:42pm
 Location: 
 Outfit:  View Fotogen's Profile View Profile   Reply to Fotogen Reply   Quote Fotogen Quote  
Joined: 13/6/2009

Platinum Member
Platinum Member

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I bought one from Go Outdoors last year and returned it faulty. Got money back

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Mavis
It is easier to smile than frown so share a smile every day


Personcazza20
14/8/2012 at 10:47pm
 Location: Atherton Manchester
 Outfit: outwell Elddis Firestorm caravan View cazza20's Profile View Profile   Reply to cazza20 Reply   Quote cazza20 Quote  
Joined: 30/8/2005

Platinum Member
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I would take it back - where did you buy it from?  I took something back to Go Outdoors which was faulty, had it about 6 months so no receipt  but they changed it for me.


PersonSoggySteve
14/8/2012 at 11:44pm
 Location: Bristol Uk
 Outfit: 2012 Outwell Trout Lake 4 & Tarp View SoggySteve's Profile View Profile   Reply to SoggySteve Reply   Quote SoggySteve Quote  
Joined: 06/6/2012

Gold Member
Gold Member

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Is there a fuse in there? Should be.. Have you checked/looked for fuses??



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