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Quote: Originally posted by pewacker on 07/8/2013

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Shame you didnt post ealier there was a full set on ebay not long ago havea look just incase its still there

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Maybe the ones missing from Matts tent

If you genuinely haven't had the tent out of the bag I too wouldn't be letting millets get away with this, it will be quite obvious that the tent hasn't been used. I find making a fuss in front of other potential customers often has the desired effect.

Not something I have had to resort to myself, but a friend years ago had a problem with Rumbelows, so one Saturday he drew up a sign stating his grief with them took a garden chair a packed lunch and flask and sat outside their store accosting customers going in whith his plight. He did manage to get a few sympathisers who went next door to Comet. Eventually the store mangaer came out and he got his refund.

Don't give up make yourself a nuisance to them. Millets and blacks have some of the worst attitudes to their customers I have ever encountered, their company policy seems to be to avioid, exchanging, refunding or keeping to their word. I rarely use either of them nowadays, they could learn a lot from Go on the customer services front.

Thanks everyone - you're probably right chappers2341, I'll bet they were mine!!

We are still battling with Millets and they haven't given us a flat out no yet, but they are very unhelpful overall.  Maybe a sit in protest would help - i could always camp outside the store, oh no wait, i haven;t got a tent!

Allweathers were really friendly and helpful - but no luck with spares from them.

I suppose what I really need is a list of pole lengths and a diagram from another user so i can make my own up - anyone who can help out there?