Joined: 05/9/2011 Standard Member
Forum Posts: 12
Tent Reviews: 4
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I recently purchase (JUNE) a KAMPA SANDOWN 8 TENT.On first use in JUlY two of the poles were damaged, elastic which snapped also the tent zip was out of line and would not shut.I emailed the company with photos of the damage and they replaced the poles and also agreed (at there suggestion)that I could send the tent back to them to repair and the end of August so I could still holiday I tent.I agreed to this as I have booked to go away and it would have taken 28 days for them to send tent for inspection ,repair etc.I have been away this weekend and now I have noticed a fault in the tent above the bedroom,it look like the machine which stiches the tent has missed the seam and caught the tent.What are my rights as I have been told I cannot have refund.To tell the truth I want to keep the tent but Im concerned what its going to be like after e few trips.Cheers
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Topic: Damaged tent
