Joined: 01/5/2010 Standard Member
Forum Posts: 1
| Site Reviews Total: | 0 |
|
| Site Reviews 2024: | 0  |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
| Site Reviews 2018: | 0 |
|
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
| Site Nights 2018: | 0 |
|
We have a Vango Varkala 420 that was pre ordered at the NEC caravan show at the NEC. It was delivered in time to use at Easter.
The first we used it one of the Air Beam had a leak, Vango sent a replacement on a next day delivery to site, the weather was good and dry so we thought all was okay.
The last two days of our holiday the awning leaked like a sieve along all the seam joints.
It was returned and collected by PJ Camping who could not have been more helpful.
It was returned to Vango to Scotland for repair/replacement, when it was returned direct from Vango it hadn't been replaced, it looked as if they had just stuck seam tape over the joints, this was all wrinkled and looked really rough. I rang PJ Camping requesting either a full refund or a complete replacement.
A new awing was dispatched from a new batch that had only arrive a few days earlier. We have used it twice but have only had one light shower and no sign of a leak yet.
We are away with it at the moment so will keep you posted.
|
Topic: Vango Airbeam Awnings - Warranty Issue
