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27/6/2017 at 12:43pm
Location: Yorkshire
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Quote: Originally posted by Peter 5 Chart on 27/6/2017
3 years ago I purchased a large inflatable Vango caravan awning, all seemed fine until the second use when two non return inflatable valves would not seal properly, this was due to the synthetic rubber in the valve, not lying evenly over the valve face, after a few attempts it was possible to achieve a seal.
I reported this to Tamworth Camping where it was purchased but the assistant (I use this word advisedly) had no idea of how to help and didn't have any replacement parts for these type of valves, whilst in the shop I did notice that the latest Vango valves are much improved with a proper spring mechanism.
Has anyone else experienced this issue.
Sorry, I can't help with your problem but, have you only used the awning twice in the 3 years from new? How long has it been used, in total?
It's a potential problem, isn't it, when you buy expensive new items but don't use them regularly from purchase. When things go wrong, you find yourself out of the warranty period. Then again, I'm pretty sure there's some consumer law about things being of merchantable quality for a 'reasonable' period, so maybe this will be to your benefit. I'm sure someone more knowledgeable will be along shortly.
Best of luck with it!
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Topic: Vango valves
