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Subject Topic: DOMETIC FRIDGE UNDER PERFORMING Post Reply Post New Topic
14/7/2017 at 10:12pm
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
View SUPER MARIO's Profile View Profile   Reply to SUPER MARIO Reply   Quote SUPER MARIO Quote  
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The fridge freezer is fitted in our 2 year old Lunar Delta TS purchased from Campbell's caravans Preston brand new in April 2015.
The caravan has since had 2 Main agent services and I have reported the fridge as not performing to its optimum on both service occasions.
The dealers seem to think that it's working fine - I beg to differ!

It's latest service was carried out at Campbell's Blackburn who assured me that the fridge was performing as it should. Not fully convinced of this we went out and purchased fridge and freezer thermometers. The fridge was on mains hook up 3 days prior to our departure for our main summer holiday this year. On our arrival at site we again were on mains hook up. After a couple of days we noticed the food stuff in our fridge had perished (milk, chicken fillets had to be thrown)!
We then gave up attempting to store food and merely used it for drinks! If we made ice it would achieve this for us eventually. However, if we purchased a box of Magnum ice lollies or ice cream they melted - not good!
We noticed that the fridge temperature never got lower than 10 degrees? However we ran the fridge whether on gas, mains, high setting or low setting we couldn't get the fridge to improve its performance.
Has anyone encountered similar problems and if so how did they resolve it?
All feed back appreciated

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That's all folks!!


14/7/2017 at 10:43pm
 Location: Midlands
 Outfit: Mondeo Avondale Gram
View Grampian91's Profile View Profile   Reply to Grampian91 Reply   Quote Grampian91 Quote  
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Was the fridge 100% level?

They have a tolerance, mines 5%.

If not level then you will lose efficiency.

Also they will only cool down a certain number of degrees compared to the external temperature.

And everytime you open the door it can take a long time to get it cool again.


14/7/2017 at 11:10pm
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
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Cheers Grampian91.
Caravan always level - the misses is paranoid that we have it level.
The fridge temperature readings we took were always in the morning which gave the fridge maximum time to cool through the night.

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14/7/2017 at 11:26pm
 Location: Midlands
 Outfit: Mondeo Avondale Gram
View Grampian91's Profile View Profile   Reply to Grampian91 Reply   Quote Grampian91 Quote  
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May sound silly but is the fridge level compared to the caravan?



14/7/2017 at 11:26pm
 Location: Lichfield
 Outfit: Coachman Amara 450
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Did you have an awning erected on the side of the caravan during the period of testing the fridge?


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14/7/2017 at 11:34pm
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
View SUPER MARIO's Profile View Profile   Reply to SUPER MARIO Reply   Quote SUPER MARIO Quote  
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Hi Tango55 - no

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14/7/2017 at 11:37pm
 Location: Lichfield
 Outfit: Coachman Amara 450
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It may have sounded a daft question but sometimes an awning can restrict the flow of air to the fridge vents (if the fridge is on the same side as the main entrance door) which can sometimes cause the fridge not to perform effectively especially in hot weather temperatures.
That's elimated that one anyway.


15/7/2017 at 12:20am
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
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Has anyone monitored their Dometic caravan fridge temperature and if so what readings do you obtain?


15/7/2017 at 12:31am
 Location: Lichfield
 Outfit: Coachman Amara 450
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I haven't and I think you will find that the majority of people just place their hand in the freezer compartment to test for coldness which is a sure indication that the fridge is working properly.


15/7/2017 at 2:05am
 Location: Midlands
 Outfit: Mondeo Avondale Gram
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I stick an icecube tray in the freezer and its always frozen.

I do know my fridge is not totally level with the worktop surface above it though. And the front centre cupboards top surface is not level to that either.

When levelling i need to check in about 20 places and compromise :)

I did wonder if all vans are liek this or just Avnodales or maybe just mine?   

Mind you everyone tells me its a 1992 van because its Cris registered, But it isnt its a 1991.



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15/7/2017 at 8:06am
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
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All I seem to have is a Dometic cupboard with a light!! It certainly doesn't do what a fridge should, poor poor performance and poor poor after sales service.
I am now pinning my hopes on local Dometic engineer who has all the history and information to hand. He will submit a claim to Dometic - watch this space?


15/7/2017 at 8:26am
 Location: Derbyshire
 Outfit: Elddis accordo Motorhome
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My freezer compartment was at -14℃ once when it was new, in England. I bet it's more like -5 in Spain though.


15/7/2017 at 8:51am
 Location: Derbyshire
 Outfit: Elddis accordo Motorhome
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Ours won't keep ice cream very well. If it's at the back virtually stuck on the fins then OK but it's not very good. It also seems to ice up instantly (door shuts properly) and the fridge fins don't frost any more, I've given up with it, tried everything, we even had a new plant unit fitted under warranty.

It won't make any difference if it's on high or low because the stat never breaks! The heater/burner is on 24 hours a day anyway.

I've been in the refrigeration industry for 22 years and worked on every type of cooling and heating device imaginable, from Co-op supermarkets, big coldstores, VRV air conditioners, food factories, manufacturing process chillers... but I'm completely stuffed with this toytown 'fridge' in our van, it's acting like the system is blocked or short of refrigerant but these absorption 'fridges' cannot be worked on, there's no compressor or valve or capillary or gauge access point.
Absorption systems don't exist outside the caravan world THANK GOD.
They are just crap and are only fitted because they will run on gas. But now solar power is getting better and cheaper perhaps they'll start fitting proper compressor fridges.


15/7/2017 at 9:28am
 Location: BURNLEY LANCASHIRE
 Outfit: LUNAR DELTA TS
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Hi fleck2,
I agree, rubbish performance from an expensive piece of kit!
I am waiting a response from Dometic - watch this space

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That's all folks!!



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