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Quote: Originally posted by archerypete03 on 14/2/2013
NO REFUNDS,unlike others who accept things can change and allow you to CANCEL or rebook this company will not... .
Sorry AT03
But I think you may be wrong about rebooking as on their other routes DFDS have always allowed CHANGES to bookings WITHOUT a rebooking fee.
Unlike Brittany Ferries who I believe charge a VERY SUBSTANTIAL rebooking fee. I say this from experience as an eye injury delayed us from catching the BF ferry from Plymouth last summer. CC Red Pennant insurance had to rebook our crossing several times as I kept hoping to be able to take the next day's crossing and told me that this had cost them a LOT of money to BF in rebooking fees.
As regards no refunds in my experience that is true of MOST transport companies, not just ferry companies and CERTAINLY not just DFDS, when offering special cheap-rate fares. Flexible fares always cost more in my experience.
Tim
------------- Tim and Cary
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