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Subject Topic: ACSI question
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PersonMrWez
13/12/2023 at 5:04pm
 Location: Wessex
 Outfit: Dethleffs Trend T675 View MrWez's Profile View Profile   Reply to MrWez Reply   Quote MrWez Quote  
Joined: 11/7/2015

Gold Member
Gold Member

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Quote: Originally posted by 664DaveS on 11/12/2023
Our 2024 books arrived today. The card is now plastic and you need to register it usual thing, create an account if you don't have one.
A couple of our favourite sites still in at same price.


Have you registered? If so, how did you get on with it? I'm unable to complete it, it keeps saying that the Relation id is empty or invalid (whatever that means)?

Did you get this if so, how did you get around the problem?


Don't forget to leave a review of the French and other European campsites you have visited!


Person664DaveS
via mobile 13/12/2023 at 6:31pm
 Location: Shropshire
 Outfit: Bailey Phoenix GT 75 View 664DaveS's Profile View Profile   Reply to 664DaveS Reply   Quote 664DaveS Quote  
Joined: 24/7/2007

Diamond Member
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Forum Posts:   4382
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I got the same, it was because I had not put my date of birth in correctly.
It's 7th which I put in as 7. I changed it to 07 and all was well.
Took a few goes and head scratching.
Error message is not exactly clear. ( As mud!)

Maybe you have done the same. Day or month need zero in front if single figure.
E.g. 03 06 66.


-------------
DS-There's more to life than football!!!


PersonMrWez
13/12/2023 at 6:47pm
 Location: Wessex
 Outfit: Dethleffs Trend T675 View MrWez's Profile View Profile   Reply to MrWez Reply   Quote MrWez Quote  
Joined: 11/7/2015

Gold Member
Gold Member

Forum Posts:   396
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Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 1  
Site Reviews 2018: 0  
Site Nights 2024: 0
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Site Nights 2021: 2
Site Nights 2020: 0
Site Nights 2019: 2
Site Nights 2018: 0
Quote: Originally posted by 664DaveS on 13/12/2023
I got the same, it was because I had not put my date of birth in correctly.
It's 7th which I put in as 7. I changed it to 07 and all was well.
Took a few goes and head scratching.
Error message is not exactly clear. ( As mud!)

Maybe you have done the same. Day or month need zero in front if single figure.
E.g. 03 06 66.



That's not a problem I have, obviously something else, just nothing obvious!

I've e-mailed them and let everyone know when I get a response.


Person664DaveS
via mobile 13/12/2023 at 7:01pm
 Location: Shropshire
 Outfit: Bailey Phoenix GT 75 View 664DaveS's Profile View Profile   Reply to 664DaveS Reply   Quote 664DaveS Quote  
Joined: 24/7/2007

Diamond Member
Diamond Member

Forum Posts:   4382
Site Reviews Total: 55
Site Reviews 2024: 2  
Site Reviews 2023: 8  
Site Reviews 2022: 6  
Site Reviews 2021: 6  
Site Reviews 2020: 0  
Site Reviews 2019: 3  
Site Reviews 2018: 4  
Site Nights 2024: 16
Site Nights 2023: 55
Site Nights 2022: 54
Site Nights 2021: 56
Site Nights 2020: 0
Site Nights 2019: 20
Site Nights 2018: 41
It's a pain,I must have checked everything a few times.Hope you sort it.

-------------
DS-There's more to life than football!!!


Don't forget to leave a review of the French and other European campsites you have visited!


PersonMrWez
20/12/2023 at 3:55pm
 Location: Wessex
 Outfit: Dethleffs Trend T675 View MrWez's Profile View Profile   Reply to MrWez Reply   Quote MrWez Quote  
Joined: 11/7/2015

Gold Member
Gold Member

Forum Posts:   396
Site Reviews Total: 16
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 1  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 2
Site Nights 2020: 0
Site Nights 2019: 2
Site Nights 2018: 0
Quote: Originally posted by 664DaveS on 13/12/2023
It's a pain,I must have checked everything a few times.Hope you sort it.


I'm guessing the problem was at their end as it's all sorted now.



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