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Subject Topic: Roaming charges for EU
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15/8/2024 at 9:11am
 Location: Teesside
 Outfit: Caravan and XC90
View thechief's Profile View Profile   Reply to thechief Reply   Quote thechief Quote  
Joined: 16/4/2005

Gold Member
Gold Member

Forum Posts:   282

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Quote: Originally posted by david8858 on 14/8/2024
Hi thechief - they have a brand new automated answering service which I went through twicebefore losing the will to live! The first time it spat out a text message with a link to all the information about Roaming and how to turn it on at what cost - it then cut the call off.

The second time I steered a different route through it hoping to speak to a human but silly me, to no avail it spat out a different text message with trouble shooting information before dropping the call.

As I already have sufficient free data from 2 other suppliers for my trip - I gave up! Thanks for the tip though.




Ah yes. The new service. I'm not sure how I navigated it, but in the end I stumbled on an option to get a call back. I am sure these companies make it difficult to actually speak to someone on purpose.

TC


Don't forget to leave a review of the French and other European campsites you have visited!


15/8/2024 at 1:15pm
 Location: Derby.
 Outfit: Karsten 350+Awnings
View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
Joined: 01/7/2012

Diamond Member
Diamond Member

Forum Posts:   9052
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Site Reviews 2018: 2  
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Site Nights 2018: 6

Quote: Originally posted by thechief on 13/8/2024
We have 3 phones on EE, 2 on Tesco and 1 on Vodafone in the household.

As others have said, the Tesco package has roaming included at the moment. The Vodafone contract is a company phone with roaming included.

The interesting ones are the EE contracts. On paper they didn't have Roaming included but just before we went to the Pyrenees last Summer, I called EE up to ask what the most cost efficient way to include roaming was; in effect we just wanted two weeks' worth of roaming. The very helpful customer agent at EE had a quick word with their manager (or popped for a cuppa or fag or vape) and then came back to confirm that the all three EE contracts could have roaming added for free.

We are about to travel to France again (this weekend) so I called up EE to find out what the situation is and they confirmed that roaming was still included on the three lines.

So, if you are on EE it may be worth giving them a call and just asking them a naïve question about the cheapest way to add roaming. They might just add it on for free...

TC




I spoke to them (EE) a week ago... (I couldn't get PACs on line, due to multi-numbers, so had to speak to them directly).

When asked my reason for needing the PAC numbers, and explaining it was 100% due to their Roaming chargers, he said "Ah, let me see if we can do somet..."
"Too late", says I. "I've already signed up elsewhere. The time for you to see if there was anything you could do was 23.9 months ago, immediately after putting us on new 2 year contracts and conveniently forgetting to mention that we'd lose our previously free roaming, due to your new roaming rules that had only just come in"!
Ah... Right!" says he!








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2024: 38 nights thus far...
2023: 47 nights
2022: 40 nights
2021: 30 nights
2020: Just 24 nights
2019: A personal best 50 nights
2018: Just the 30 nights
2017: 34 nights
2016: 32 nights
2015: 38 nights
2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


15/8/2024 at 8:24pm
 Location: Teesside
 Outfit: Lunar Clubman SI H
View david8858's Profile View Profile   Reply to david8858 Reply   Quote david8858 Quote  
Joined: 01/2/2013

Platinum Member
Platinum Member

Forum Posts:   1443

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Site Reviews 2020: 0  
Site Reviews 2019: 1  
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Site Nights 2024: 7
Site Nights 2023: 0
Site Nights 2022: 5
Site Nights 2021: 4
Site Nights 2020: 0
Site Nights 2019: 2
Site Nights 2018: 0

Serves 'em right Mucker1884!!

-------------
Best Regards

David



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