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Subject Topic: Brittany Ferries Post Reply Post New Topic
25/2/2008 at 4:18pm
 Location: South Wales
 Outfit: None Entered
View Roller's Profile View Profile   Reply to Roller Reply   Quote Roller Quote  
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Booked a crossing with Brittany Ferries in November 2007.  The total price was £415.00 of which we have paid a £25 deposit.  Just been on to their website and for exactly the same crossings that we booked in November they are now quoting a total cost of £369.  Do you think it is worth querying this?  I appreciate it that if it was the other way round, i.e dearer now than in November I would just keep quiet. 


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25/2/2008 at 4:29pm
 Location: South Notts
 Outfit: Mondeo Zetec 2.0TDCi Lunar Clubman CK
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Why not I would.

Two years ago the same thing happened to me on a booking with the CC. I asked about the decrease and they honoured it. It was not a lot of difference, not like yours, but it was the principal.

harryb



25/2/2008 at 4:55pm
 Location: West - North Yorkshire
 Outfit: Swift Speedbird 490 Mondeo Estate
View Val A's Profile View Profile   Reply to Val A Reply   Quote Val A Quote  
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I would - certainly.  You may get the difference - which would be a good result, and if you don't at least you've tried.


25/2/2008 at 5:20pm
 Location: Shopshire
 Outfit: None Entered
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I would ask and you never know they might say yes, just come back and tell us what happens.



-------------
2013.
Time to say goodbye















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25/2/2008 at 6:57pm
 Location: Wirral
 Outfit: Static Willerby Aspen Glan Gwna Park
View Platty1968's Profile View Profile   Reply to Platty1968 Reply   Quote Platty1968 Quote  
Joined: 21/5/2006

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Just checked ours and its cheaper by £15. Worries me that nearer the time it could be cheaper again will definitely be keeping a check on that and if it goes less I will be asking them to honour that price what a bloody cheek


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25/2/2008 at 7:26pm
 Location: South Wales
 Outfit: None Entered
View Roller's Profile View Profile   Reply to Roller Reply   Quote Roller Quote  
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Have just tried again on website and when I put in our booking reference number it said it did not recognise it.  I tried again and still no joy.  A number came up to ring which I did.  I gave person I spoke to reference number and she said it was showing as being locked but this was because I had just put it in on the net and it takes around 15 minutes to unlock so she suggested ringing again tomorrow.  I then mentioned the discrepancy in price and she was surprised as she said prices usually went up the nearer you get to travel time.  The only suggestion she came up with was to cancel existing booking and rebook on the price I was offered today but would lose our £25 deposit but this would still mean we saved money.  I don't know what to do.  Have been travelling with Brittany Ferries every year since 2002.


25/2/2008 at 8:17pm
 Location: South Notts
 Outfit: Mondeo Zetec 2.0TDCi Lunar Clubman CK
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Whay annoys me over this scenario is the fact that the ferry companies entice us to book early to gain big discounts. If that's the case then how come as the ferry bookings fill up the price comes down. Probably because the ferry isn't filling up so now they start dangling another carrot. Don't speak to the person on the phone ask to speak to a supervisor.

harryb



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25/2/2008 at 8:27pm
 Location: Wirral
 Outfit: Static Willerby Aspen Glan Gwna Park
View Platty1968's Profile View Profile   Reply to Platty1968 Reply   Quote Platty1968 Quote  
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I have gone into cheap4ferries and got it cheaper again to £499 which would have been a £75 saving but now only £50 as we lose the £25 deposit. Due to the fact that the price is cheaper on the system now by £15 I was wondering about ringing them and seeing if they would match cheap4ferries but I very much doubt it. So will probably book the cheaper one as £50 is better than nothing.


26/2/2008 at 1:52pm
 Location: None Entered
 Outfit: Pennine Fiesta2005
View SmellyK's Profile View Profile   Reply to SmellyK Reply   Quote SmellyK Quote  
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Hi - I checked my booking made in September and also shows the same route £71 cheaper.  Copied in their reply below

Good morning,  Thank you for your email. Our prices can go up as well as down due to the state of the market place and how busy our bookings are for a particular sailing.  We will not reduce your fare to the new price, however you can cancel your booking with, a loss of £25.00,  and re-book at the new rate.Please advise if you wish us to cancel your current booking. egards,Brittany FerriesPassenger Services

How ridiculous is that.



26/2/2008 at 2:02pm
 Location: South Wales
 Outfit: None Entered
View Roller's Profile View Profile   Reply to Roller Reply   Quote Roller Quote  
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The same thing just happened to me.  I rang to check that they did have our booking and mentioned price and was told exactly same, i.e cancel booking and lose £25 and then rebook at lower price.  No possiblity of reducing the cost of our booking.  I agree this is ridulous but I suppose Brittany Ferries have the monopoly on the Western Channel routes.  Yet when I recently queried car insurance and building and contents renewal quotes was immediately offered reductions.


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26/2/2008 at 2:05pm
 Location: West - North Yorkshire
 Outfit: Swift Speedbird 490 Mondeo Estate
View Val A's Profile View Profile   Reply to Val A Reply   Quote Val A Quote  
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Have you tried the Caravan Club?   They often do good deals, which may mean it's worth the palaver of cancelling one booking, losing the £25 and booking another.  I've just tried for our August crossing, and got a quote of £290 (Portsmouth/Caen return, car and caravan).  Just a thought!


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26/2/2008 at 5:13pm
 Location: Wirral
 Outfit: Static Willerby Aspen Glan Gwna Park
View Platty1968's Profile View Profile   Reply to Platty1968 Reply   Quote Platty1968 Quote  
Joined: 21/5/2006

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We got same message from Brittany Ferries, try cheap4ferries also as they quoted same route as mine £50 cheaper. Would have been £75 but have to lose my deposit. Never thought of trying the CC club might do that as well.



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