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Not quite the same thing,but we are crossing on the channel tunnel in August. We couldn't find our booking confirmation from booking it in January so my wife phone them. We wanted to amend it as originally we were taking the dogs with us, now we are not.

Anyway, they couldn't find anything about our booking! The lady searched their entire sytstem for our name / postcode / departure dates and nothing! 

Wife shreds all our statements and not sure which card we used to book it anyway so can't prove we made the booking or paid for it.

So we think we may not have actually booked it? Just had to make a booking at the cost of £268 return!!!

At least we are booked now even if it's more than we originally thought back in January.

Its better than getting to Folkstone and finding we can't get across!

Chaz

I had a text message from P & O on my landline (!)

Our times are 10 minutes earlier from Dover and 5 minutes later leaving Calais.

We always use the ferries, living only 10mins from Dover. It is the Pride of Canterbury causing problems - I think it was around Feb time that she hit a local sand bank in a storm and the prop and shaft was ripped out. She has been on freight service with one engine since then. The ferries run like a bus service, so its not as if you wont get over within another hour if you miss your crossing!

We only found out when we got our final invoice from the Caravan Club - they have moved us forward to the next ferry.  Phoned and asked if we could be put on the earlier one and they said that would attract an admin fee.

So, guess what?  We will be on the docks in plenty of time to hopefully be put on the earlier ferry FOC  !!! 

Thanks xtinexoop

We are going with keycamp.  I have just checked online and our ferry crossings have been changed by half an hour each way.  We have not had any notification from Keycamp so I would not have noticed the change as I had printed the travel voucher before the change was made.