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Subject Topic: Norfolk line
Page:  1  2 Post Reply Post New Topic
PersonFeux Verts
14/8/2008 at 7:00pm
 Location: Up North
 Outfit: Touring Caravan + SUV View Feux Verts's Profile View Profile   Reply to Feux Verts Reply   Quote Feux Verts Quote  
Joined: 13/6/2007

Gold Member
Gold Member

Forum Posts:   283
Site Reviews Total: 10
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Lovely new boats - great service at the Dover side BUT the service we received at the grotty Dunkirk terminal was dire!

We arrived early for our sailing - phoned Dover to change booking which they did without a problem. Got to check-in and a very disgruntled young lady muttered and moaned that "Dover don't know what they are doing" and subsequently refused us travel.Supervisor at Dunkirk was most unhelpful. We complained to manager at Dover and he gave us VIP upgrade - but we had to wait two more hours for the next sailing.

So back to P&O for us last time.

FV


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Personoreo7504
14/8/2008 at 9:58pm
 Location: Kent
 Outfit: Looking for a new tent. View oreo7504's Profile View Profile   Reply to oreo7504 Reply   Quote oreo7504 Quote  
Joined: 12/9/2006

Standard Member
Standard Member

Forum Posts:   70
Site Reviews Total: 2
Site Reviews 2024: 0  
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I've just complained to norfolk line because of the state of the ship in the VIP bit & they have refunded me the money for it both ways, no further questions asked.


PersonSmedmorDCH
16/8/2008 at 7:07am
 Location: Gillingham KENT
 Outfit: Bailey Senator Verm View SmedmorDCH's Profile View Profile   Reply to SmedmorDCH Reply   Quote SmedmorDCH Quote  
Joined: 22/8/2005

Gold Member
Gold Member

Forum Posts:   204
Site Reviews Total: 19
Site Reviews 2024: 9  
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Site Nights 2024: 91
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Site Nights 2019: 81
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Yes you are right, I drive a truck Just home after last trip this week, back out again Monday afternoon, UK - Venlo(NL).


maddy68
16/8/2008 at 11:27am
 Location: 
 Outfit:  View maddy68's Profile View Profile   Reply to maddy68 Reply   Quote maddy68 Quote  
Joined: 22/7/2006


Guest

Forum Posts:   213
Tent Reviews:   1
Site Reviews Total: 6
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came back last week with norfolk line - excellent service - will certainly use again and so much cheaper than the competition


Don't forget to leave a review of the French and other European campsites you have visited!


Personlequimper
16/8/2008 at 7:14pm
 Location: None Entered
 Outfit: Aspen 500 Venture 500 View lequimper's Profile View Profile   Reply to lequimper Reply   Quote lequimper Quote  
Joined: 28/7/2005

Silver Member
Silver Member

Forum Posts:   108
Site Reviews Total: 2
Site Reviews 2024: 0  
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Used this year for 3rd year runner. Cheaper, cleaner and simpler than the rest. We booked in March and paid £45 return for Jul/Aug crossings. I just felt sorry for the girl on the 'casino' table - no customers at all out and back. I bet that will be gone by next year.



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