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Subject Topic: Suncamp Post Reply Post New Topic
02/4/2014 at 2:24pm
 Location: Bristol
 Outfit: Raclet flores
View jollicamper's Profile View Profile   Reply to jollicamper Reply   Quote jollicamper Quote  
Joined: 01/5/2012

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Standard Member

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Hi
Just wondered if I could ask some advise please....
Booked and paid in full for a weeks camping in august through the suncamp website received all confirmations/holiday vouchers through to my email so have gone ahead and booked Eurotunnel,have now received a phone call to say sorry price was wrong now want an additional £250!!!
Where do I stand??? What should I do??
Thanks in advance


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02/4/2014 at 2:44pm
 Location: Derbyshire
 Outfit: Camplet Concorde Bailey Phoenix+ 420
View kate w's Profile View Profile   Reply to kate w Reply   Quote kate w Quote  
Joined: 25/5/2004

Diamond Member
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Not sure where you stand, notice they're based in the Netherlands. Don't know if you can tell them tough, that's their problem not yours or what. Hope you can sort it out without paying extra. If it was me think i'd be inclined to tell them I want all my money back and go elsewhere. Good luck.

-------------
Kate

Trailer tent, caravan and too many tents!


02/4/2014 at 3:44pm
 Location: 
 Outfit: 
View michell8's Profile View Profile   Reply to michell8 Reply   Quote michell8 Quote  
Joined: 11/2/2014

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Any holiday company can do this provided they refund in full if you don't want to pay the extra. If you made the tunnel booking separately then that is nothing to do with the holiday booking.


03/4/2014 at 4:50pm
 Location: Bristol
 Outfit: Sungari 600 Icarus 600 with canopies!
View warbis66's Profile View Profile   Reply to warbis66 Reply   Quote warbis66 Quote  
Joined: 10/9/2005

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They cant make you pay it, but you could see if you can change to accommodation booking only and then see what you can get on line.

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France Lover


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