|
 Topic: ADAC - A Tale Of Woe
|
Page: 1 2 3
  |
21/9/2014 at 4:14pm
Location:
Outfit:
View Profile
Reply
Quote
|
Joined: 21/12/2010 Diamond Member 
Forum Posts: 3980
| Site Reviews Total: | 53 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
The terms and conditions for ADAC which I read - admittedly in an unofficial translation from German - said that in an eventuality like that ADAC would "organise" the return of the car by a contractor. It didn't seem clear to me who was paying for that. Is this what Saftlad is grappling with?
|
Don't forget to leave a review of the French and other European campsites you have visited!
21/9/2014 at 4:40pm
Location: Taunton
Outfit: Swift Quattro EB
View Profile
Reply
Quote
|
Joined: 27/1/2010 Gold Member 
Forum Posts: 415
Tent Reviews: 2
| Site Reviews Total: | 7 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 1 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 1 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 3 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 5 |
|
Quote: Originally posted by Berriow on 21/9/2014
The terms and conditions for ADAC which I read - admittedly in an unofficial translation from German - said that in an eventuality like that ADAC would "organise" the return of the car by a contractor. It didn't seem clear to me who was paying for that. Is this what Saftlad is grappling with?
Possibly, but the letter is less than clear and reliant on Google translate. The letter refers to "engine removal and cleaning", neither of which has happened, certainly not with my approval.
Are you suggesting that Adac can refuse to repatriate the car themselves and instead pass on any costs?
I want a full breakdown from Adac of what these costs are before I agree to paying anything, as I believe my membership (Adac Plus) should have covered breakdown recovery and repatriation as it was not fixable within 3 days.
|
21/9/2014 at 8:43pm
Location: Suffolk
Outfit: Caravan
View Profile
Reply
Quote
|
Joined: 09/3/2013 Platinum Member 
Forum Posts: 770
| Site Reviews Total: | 2 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Why don't you ring this lady I at ADAC in Germany who speaks perfect English and ask her opinion. Ms Barbara Lorenz 00-49-95-15-23-44.
|
Don't forget to leave a review of the French and other European campsites you have visited!
23/9/2014 at 7:09pm
Location: Taunton
Outfit: Swift Quattro EB
View Profile
Reply
Quote
|
Joined: 27/1/2010 Gold Member
Forum Posts: 415
Tent Reviews: 2
| Site Reviews Total: | 7 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 1 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 1 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 3 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 5 |
|
Spoke with ADAC this morning. Seems the letter was sent in error, the breakdown has no outstanding balance showing on it.
That's a relief!
|
23/9/2014 at 7:19pm
Location:
Outfit:
View Profile
Reply
Quote
|
Joined: 21/12/2010 Diamond Member
Forum Posts: 3980
| Site Reviews Total: | 53 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Excellent news. So pleased for you. But what a way for that company to behave to give you so much worry.
|
23/9/2014 at 7:47pm
Location: France
Outfit: Hobby 460Ufe
View Profile
Reply
Quote
|
Joined: 07/4/2013 Platinum Member
Forum Posts: 580
| Site Reviews Total: | 0 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Quote: Originally posted by saftlad on 23/9/2014
Spoke with ADAC this morning. Seems the letter was sent in error, the breakdown has no outstanding balance showing on it.
That's a relief!
Did the letter come from ADAC or perhaps a scam?
|
Don't forget to leave a review of the French and other European campsites you have visited!
23/9/2014 at 8:42pm
Location: Taunton
Outfit: Swift Quattro EB
View Profile
Reply
Quote
|
Joined: 27/1/2010 Gold Member
Forum Posts: 415
Tent Reviews: 2
| Site Reviews Total: | 7 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 1 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 1 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 3 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 5 |
|
Definitely from ADAC, the lady in the claims department didn't deny sending the letter, only that it was sent in error.
Alternatively, (and not based on anything other than cynicism), a hope that I would send the initial amount without questioning it.
Or maybe just a normal paperwork error.
Either way, she confirmed there is nothing owing.
|
24/9/2014 at 11:39am
Location: Northern Ireland
Outfit: Swift Challenger 570 & Santa Fe
View Profile
Reply
Quote
|
Joined: 28/3/2006 Platinum Member
Forum Posts: 817
| Site Reviews Total: | 0 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 0 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 0 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
Quote: Originally posted by nigelsp on 22/9/2014
Has anyone thought of a nationwide bank account which has full European breakdown cover included?
Does it cover the caravan though?
|
24/9/2014 at 11:46am
Location: West - North Yorkshi
Outfit: Swift+Speedbird+490+
View Profile
Reply
Quote
|
Joined: 19/10/2004 Diamond Member
Forum Posts: 18751
| Site Reviews Total: | 30 |
|
| Site Reviews 2025: | 0 |
| Site Reviews 2024: | 0 |
| Site Reviews 2023: | 0 |
| Site Reviews 2022: | 1 |
| Site Reviews 2021: | 0 |
| Site Reviews 2020: | 0 |
| Site Reviews 2019: | 0 |
|
| Site Nights 2025: | 0 |
| Site Nights 2024: | 0 |
| Site Nights 2023: | 0 |
| Site Nights 2022: | 4 |
| Site Nights 2021: | 0 |
| Site Nights 2020: | 0 |
| Site Nights 2019: | 0 |
|
My bank account breakdown doesn't cover the caravan, and adding the additional cover costs more than arranging a separate policy.
|
|
