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Topic: Santander Ferrys
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Don't forget to leave a review of the French and other European campsites you have visited!
19/10/2014 at 12:20pm
Location: Northumberland Outfit: Bailey Pageant Provence 5 Ford Kuga
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A quick update, and I hold no one responsible on UKCS.
Based on recommendations and an hour or so going through the small print confident that the 30% discount would be on my total cost.
£230 later Brittany Ferries Voyager Club membership number received. Booking commenced, car and van logged, accommodation chosen, itinerary and onto payment.
Somehow my maths did not reflect in the amount they were asking for! I had calculated the 30% saving to come to £342 on my whole booking not the £195 they were showing.
Alas NOT, the discount is only on the cost of the FERRY, the physical booking of yourself and or vehicle onto the boat I've highlighted that as that is what it is referred to during the booking process.
A quick ring to customer services will sort this? Nope, They state the discount is only on the SAILING. What is the sailing you refer to? I ask. Answer as above the booking of your car or self onto the boat, Not any accommodation.
At no place in any of the terms does it mention that the accommodation is not included in the discount or that accommodation is not part of the term 'SAILING.' Even when you get to the itinerary before payment it makes reference to your SAILING, showing date of sailing, vehicle details and accommodation.
In all using the Voyager club has actually cost me £35 more.
Strong letter sent asking for their point. I will be taking advice in the mean time.
As stated before this message it would be more advantagious if only making one trip a year to get a code off a friendly member for 10% as it would work out cheaper.
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Don't forget to leave a review of the French and other European campsites you have visited!
Don't forget to leave a review of the French and other European campsites you have visited!
Don't forget to leave a review of the French and other European campsites you have visited!
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