Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravanning and Camping Abroad 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: ADAC Post Reply Post New Topic
PersonHale3420
24/7/2015 at 11:23am
 Location: None Entered
 Outfit: None Entered View Hale3420's Profile View Profile   Reply to Hale3420 Reply   Quote Hale3420 Quote  
Joined: 08/6/2015

Standard Member
Standard Member

Forum Posts:   20
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Hi all, trying to join ADAC, rang 3 numbers, 00492214727444, 004994152344 and 0049221472747,  been told i cant join over phone, then was told i need to send them an email to join, and the last call I made  they said  would send me an email with a joining form which they havnt.

has anyone got a number a number that i can actually join over the phone on? Thanks


Don't forget to leave a review of the French and other European campsites you have visited!


PersonMALCOLM1726
24/7/2015 at 12:03pm
 Location: GWENT
 Outfit: Swift Accord 480 View MALCOLM1726's Profile View Profile   Reply to MALCOLM1726 Reply   Quote MALCOLM1726 Quote  
Joined: 01/2/2006

Silver Member
Silver Member

Forum Posts:   123
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Send an email to henri.bolkan at nrh.adac.de

He speaks excellent english and is extremely helpful.

give him your tel no and express interest in joining.

Good luck Malcolm


PersonVal A
24/7/2015 at 3:10pm
 Location: West - North Yorkshire
 Outfit: Swift Speedbird 490 Mondeo Estate View Val A's Profile View Profile   Reply to Val A Reply   Quote Val A Quote  
Joined: 19/10/2004

Diamond Member
Diamond Member

Forum Posts:   18741
Site Reviews Total: 30
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 4
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
DiPhil who is 'the expert' on ADAC posted earlier this week and gave the following number:

The best office to renew and ask about Cover is Amanda Moser-Wickes at Regensburg, on Tel 00 49 94 15 23 44


PersonBerriow
24/7/2015 at 5:41pm
 Location: 
 Outfit:  View Berriow's Profile View Profile   Reply to Berriow Reply   Quote Berriow Quote  
Joined: 21/12/2010

Diamond Member
Diamond Member

Forum Posts:   3980
Site Reviews Total: 53
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 1
But that's one of the three numbers he said he tried already.,Val.

I know ADAC is good value, but this sort of oft repeated confusion over access, enrolment and renewal - and it is oft repeated - must put some people off.


Don't forget to leave a review of the French and other European campsites you have visited!


PersonIna
24/7/2015 at 6:08pm
 Location: Lancashire
 Outfit: Coachman 460 VIP; VW Tiguan View Ina's Profile View Profile   Reply to Ina Reply   Quote Ina Quote  
Joined: 31/7/2003

Diamond Member
Diamond Member

Forum Posts:   3243
Site Reviews Total: 35
Site Reviews 2024: 2  
Site Reviews 2023: 8  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 2  
Site Nights 2024: 8
Site Nights 2023: 22
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 6
Quote: Originally posted by Berriow on 24/7/2015
But that's one of the three numbers he said he tried already.,Val.

I know ADAC is good value, but this sort of oft repeated confusion over access, enrolment and renewal - and it is oft repeated - must put some people off.

Yes, I must say that when it was time for our renewal, we did think about it but due to, as you say, the oft repeated confusion over various issues, we decided against it. And in any case, our insurance for the MH has always had breakdown cover with it. We still shop round every year, but all insurance companies for MHs do offer breakdown cover with it as a package and on breakdown (no pun intended!) of costs is always very reasonable.


-------------
Ina


Advertisement



PersonVal A
25/7/2015 at 11:57am
 Location: West - North Yorkshire
 Outfit: Swift Speedbird 490 Mondeo Estate View Val A's Profile View Profile   Reply to Val A Reply   Quote Val A Quote  
Joined: 19/10/2004

Diamond Member
Diamond Member

Forum Posts:   18741
Site Reviews Total: 30
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 4
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I did realise the OP had used the number I gave, but thought it might help to ask for a named person.

I must admit we haven't had a problem, either joining originally, or in renewing. We just phone the number I quoted, speak to whoever answers (they've all spoken English), give our card details over the phone, and that's it.

For us, with a car and caravan, it seems to be the cheapest option for breakdown cover in Europe - especially as we don't need all the bells and whistles that some policies provide.


PersonDiPhil
25/7/2015 at 10:51pm
 Location: Suffolk
 Outfit: Caravan View DiPhil's Profile View Profile   Reply to DiPhil Reply   Quote DiPhil Quote  
Joined: 09/3/2013

Platinum Member
Platinum Member

Forum Posts:   770
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Ms Amanda Moser-Wickles on the Regensburg No. 00-49-94-15-23-44 sent me an email two days ago saying there is no problem paying over the phone at that Office. She did say to me if anyone has a problem if I send her their Tel. Number. She will ring them back but best to give me a time you will be able to receive the call.
So if anyone would like to send me their tel no.to dvphillips14 at Hotmail .com I will willingly do this.

Ms Moser-Wickles did explain to me that at the moment some of the calls on that number are transferred to another office where the staff know little about the way Brits can pay. You see Germans cannot pay by cards over the phone.

You have been unlucky when you have rung I have never had a problem.

DiPhil


Don't forget to leave a review of the French and other European campsites you have visited!


PersonJohnnie_J
25/8/2015 at 3:18pm
 Location: None Entered
 Outfit: Outwell Andaman Sea L View Johnnie_J's Profile View Profile   Reply to Johnnie_J Reply   Quote Johnnie_J Quote  
Joined: 14/4/2009

Standard Member
Standard Member

Forum Posts:   1
Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Rang the 00-49-94-15-23-44 and was transferred through to an English speaking guy - this may well have been in another office. He was very helpful, but said they don't do credit cards any longer. I gave him my IBAN and BIC and - fingers crossed - everything seemed to go through.


Persondaveweim
01/9/2015 at 3:26pm
 Location: None Entered
 Outfit: None Entered View daveweim's Profile View Profile   Reply to daveweim Reply   Quote daveweim Quote  
Joined: 18/6/2007

Silver Member
Silver Member

Forum Posts:   165
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Hi, All, I used the 00-49-94-15-23-44 line yesterday to try and renew my membership but seemed to get a lengthy answer machine message which my schoolboy German was never going to understand. The line went dead an the situation repeated itself when I re-dialled.

Has anyone used this number in the last few days and can tel lme whether you get through to anyone?

Thanks a lot.


PersonDiPhil
01/9/2015 at 11:00pm
 Location: Suffolk
 Outfit: Caravan View DiPhil's Profile View Profile   Reply to DiPhil Reply   Quote DiPhil Quote  
Joined: 09/3/2013

Platinum Member
Platinum Member

Forum Posts:   770
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
This office is an extremely busy one. I know as I have visited twice. I was in there in April and was told they can take Renewal and Membership over the phone.. I did say in my last post above that some offices are refusing because Germans are not allowed to pay by Credit/Debit Cards..

With regards to the answer phone it tells you to leave your name and number and they will ring back. and in my case they always have..
Try emailing amanda.moser-wickles at sby.adac.de or Ann-Karin.zintl at sby.adac.de

If you telephone ask for one of these two names, they are the staff that deal with the Breakdown Membership. Others in the office deal with the Travel side of ADAC and are not conversent with the Breakdown Section.. Hope this helps.

DiPhil


Advertisement



Persondaveweim
02/9/2015 at 12:14pm
 Location: None Entered
 Outfit: None Entered View daveweim's Profile View Profile   Reply to daveweim Reply   Quote daveweim Quote  
Joined: 18/6/2007

Silver Member
Silver Member

Forum Posts:   165
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Loely, many thanks. I realised that they may not be able to accept card payments so had my IBAN and BIC codes to hand. I will mail one of the above that you have mentioned.

Many thanks.


Don't forget to leave a review of the French and other European campsites you have visited!


PersonDiPhil
02/9/2015 at 7:24pm
 Location: Suffolk
 Outfit: Caravan View DiPhil's Profile View Profile   Reply to DiPhil Reply   Quote DiPhil Quote  
Joined: 09/3/2013

Platinum Member
Platinum Member

Forum Posts:   770
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I am not sure that your iban and bic numbers will be able to be used as UK Bank details use not to be compatible with German ones. I would check if I were you with ADAC.

DoPhil


PersonDiPhil
03/9/2015 at 4:26pm
 Location: Suffolk
 Outfit: Caravan View DiPhil's Profile View Profile   Reply to DiPhil Reply   Quote DiPhil Quote  
Joined: 09/3/2013

Platinum Member
Platinum Member

Forum Posts:   770
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Last night I sent an email to ADAC with your queries on this Topic the result is I received this email from ADAC Office in Regensburg, which deals with the UK Membership.

They asked me to put these instruction on for contacting them .

The Office is so busy they often need to transfer their calls to another office.

Not every office can charge the fee directly from Debit/Credit Card over the phone like they do. That is a Special Service that Regensburg provides for the UK.

Anyone wanting to pay Renewal or Join ADAC should email
amanda.moser-wickles at sby.adac.de
ann-katrin.zintl at sby.adac.de
with their telephone number and time you are available for call back from the Office.

DiPhil



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Caravanning and Camping Abroad - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

5743 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder