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 Topic: Camping Erreka Bidart Covid-19 no refund
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Don't forget to leave a review of the French and other European campsites you have visited!
30/4/2020 at 11:02am
Location: manchester
Outfit: Chausson Flash 6
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Thanks Gambolia,
Issuing vouchers instead of refunds are ok for some people . I do think the sites are doing this because let’s face it how will they survive in this horrible situation.
But I would rather have the refund , will we go next year we don’t know as much as we love France and have been 4 times , we are in uncertain times . Not only the U.K. but so many countries are going to suffer.
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Don't forget to leave a review of the French and other European campsites you have visited!
03/7/2020 at 1:18pm
Location: Wirral
Outfit: Swift Freestyle 520 on seasonal pitch
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Quote: Originally posted by Gambolia on 02/7/2020
Update, Camping Erreka is not going to issue me a refund because the French border is open. Not being able travel to due to Covid-19 restrictions not a reasonable reason according to them. Booked though booking.com who tried to mediate but also got nowhere as Camping Erreka ignored them too.
Travel insurance?
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Don't forget to leave a review of the French and other European campsites you have visited!
05/7/2020 at 6:36am
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Quote: Originally posted by Ina on 03/7/2020
Quote: Originally posted by Gambolia on 02/7/2020
Update, Camping Erreka is not going to issue me a refund because the French border is open. Not being able travel to due to Covid-19 restrictions not a reasonable reason according to them. Booked though booking.com who tried to mediate but also got nowhere as Camping Erreka ignored them too.
It might be open, but FCO advice in the UK is still against all but essential travel, which was also in place on your booked dates.
Can understand they don't want to lose money on the 1 hand, but on the other in the long run they may have been better off giving at least a voucher, in the interest of good customer relations.
And there lies the problem,like most French businesses,they don’t care about the customer.
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via mobile 30/4/2020 at 9:47am
