Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Caravanning and Camping Abroad 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Euro tunnel Post Reply Post New Topic
PersonLcamper
via mobile 21/7/2022 at 9:49pm
 Location: None Entered
 Outfit: caravan View Lcamper's Profile View Profile   Reply to Lcamper Reply   Quote Lcamper Quote  
Joined: 06/7/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I booked our euro tunnel via camping and caravan club. I’m struggling to find how I access and upload or print out the advanced passenger information and covid/health documents. I’ve emailed caravan and camping club, but they take a while to response to their emails, and they seem to be averse to phone calls since covid!

Do any of you lovely people have any experience of how to go about sorting it all out?

Thanks in advance.


Don't forget to leave a review of the French and other European campsites you have visited!


Personfiona f
via mobile 21/7/2022 at 10:04pm
 Location: Didsbury Manchester
 Outfit: Trigano Randger FC Autocruise Jazz View fiona f's Profile View Profile   Reply to fiona f Reply   Quote fiona f Quote  
Joined: 11/12/2005

Gold Member
Gold Member

Forum Posts:   431
Site Reviews Total: 6
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 2  
Site Reviews 2020: 1  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 4
Site Nights 2022: 0
Site Nights 2021: 2
Site Nights 2020: 3
Site Nights 2019: 0
Site Nights 2018: 1
Hi,
I’ve only ever done it on the eurotunnel website where you input the information using your booking reference number. Is that on the confirmation you’ve got from the club?

Fiona


PersonLcamper
via mobile 21/7/2022 at 10:08pm
 Location: None Entered
 Outfit: caravan View Lcamper's Profile View Profile   Reply to Lcamper Reply   Quote Lcamper Quote  
Joined: 06/7/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Sadly not. The euro tunnel web site says that I need the operators (ie caravan and camping clubs) ref and password. I have their ref but no password. I may just have to wait for their reply. We go in two weeks, but I just wanted to be organised so that I can really start to get excited.

Thanks for your reply Fiona 😁


Personfiona f
via mobile 21/7/2022 at 10:14pm
 Location: Didsbury Manchester
 Outfit: Trigano Randger FC Autocruise Jazz View fiona f's Profile View Profile   Reply to fiona f Reply   Quote fiona f Quote  
Joined: 11/12/2005

Gold Member
Gold Member

Forum Posts:   431
Site Reviews Total: 6
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 2  
Site Reviews 2020: 1  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 4
Site Nights 2022: 0
Site Nights 2021: 2
Site Nights 2020: 3
Site Nights 2019: 0
Site Nights 2018: 1
Hope you get sorted quickly! The 2 weeks before is when you feel the anticipation building! We’re going out with BF on the 26th & return with Eurotunnel, crossing all my fingers that my lateral flows turn negative by then🤞🤞

Fiona


Don't forget to leave a review of the French and other European campsites you have visited!


PersonLcamper
via mobile 21/7/2022 at 10:17pm
 Location: None Entered
 Outfit: caravan View Lcamper's Profile View Profile   Reply to Lcamper Reply   Quote Lcamper Quote  
Joined: 06/7/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
🤞for you. This is our book that has been transferred since 2020, so I’m so nervous that something will go wrong. I am beyond excited.


Advertisement



Personfiona f
via mobile 21/7/2022 at 10:25pm
 Location: Didsbury Manchester
 Outfit: Trigano Randger FC Autocruise Jazz View fiona f's Profile View Profile   Reply to fiona f Reply   Quote fiona f Quote  
Joined: 11/12/2005

Gold Member
Gold Member

Forum Posts:   431
Site Reviews Total: 6
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 2  
Site Reviews 2020: 1  
Site Reviews 2019: 0  
Site Reviews 2018: 1  
Site Nights 2024: 0
Site Nights 2023: 4
Site Nights 2022: 0
Site Nights 2021: 2
Site Nights 2020: 3
Site Nights 2019: 0
Site Nights 2018: 1
Our BF crossing is a credit note from 2020, didn’t fancy a ferry at that point but we have been fortunate to visit France throughout the pandemic without any issues.
Enjoy your holiday, sure you’ll have a great time!

Fiona


Personblueexpo97
22/7/2022 at 5:38am
 Location: 
 Outfit:  View blueexpo97's Profile View Profile   Reply to blueexpo97 Reply   Quote blueexpo97 Quote  
Joined: 07/2/2009

Diamond Member
Diamond Member

Forum Posts:   9848
Site Reviews Total: 24
Site Reviews 2024: 0  
Site Reviews 2023: 1  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 2
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
API you can load early, vaccination details can not be loaded until about two days prior to travel.

Once you get access.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


Don't forget to leave a review of the French and other European campsites you have visited!


Persontrinhippy
22/7/2022 at 7:33am
 Location: Essex
 Outfit: Swift Sundance View trinhippy's Profile View Profile   Reply to trinhippy Reply   Quote trinhippy Quote  
Joined: 16/7/2008

Silver Member
Silver Member

Forum Posts:   107
Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 1  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 3
Site Nights 2019: 0
Site Nights 2018: 0
We had the same problem back in June. We registered with the Eurotunnel website, then phoned them up directly. They were very helpful and found our booking and sorted our API for us. Good luck.


PersonLcamper
via mobile 22/7/2022 at 9:03am
 Location: None Entered
 Outfit: caravan View Lcamper's Profile View Profile   Reply to Lcamper Reply   Quote Lcamper Quote  
Joined: 06/7/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Oh, that sounds promising. I will Google their number and ring them.
I love the prices of the ccc bookings, however it’s a pain that you can pick up a phone and ring them! Swings and roundabouts I suppose!

Thank you for your reply 😁


Personbofs
via mobile 22/7/2022 at 10:49am
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2672
Site Reviews Total: 102
Site Reviews 2024: 5  
Site Reviews 2023: 4  
Site Reviews 2022: 11 
Site Reviews 2021: 6  
Site Reviews 2020: 9  
Site Reviews 2019: 10 
Site Reviews 2018: 8  
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
Site Nights 2019: 55
Site Nights 2018: 47
We too had a similar problem last September. In the end (after much to-ing and fro-ing and a lot of time spent on hold on the phone to Eurotunnel and the C&MC) Eurotunnel said we would be sent to to their Passenger Reception when we checked in and they would sort the required paperwork then. In the end, we checked in, weren’t sent to the Reception for any extra paperwork even when we mentioned it, and proceeded to go through passport checks, Border Control etc to boarding as usual. Easy to say (as we were quite stressed about it all) but based on our experience I wouldn’t worry too much.


Advertisement



Personbl03
22/7/2022 at 7:06pm
 Location: West Yorkshire
 Outfit: Caravan View bl03's Profile View Profile   Reply to bl03 Reply   Quote bl03 Quote  
Joined: 28/8/2010

Platinum Member
Platinum Member

Forum Posts:   697
Site Reviews Total: 12
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 1  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 5
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 3
Site Nights 2018: 0
Recently I rang C & MC, they sent me a username and password, I know the C&CC are trickier to get hold of, could they be contacted on messenger?


Don't forget to leave a review of the French and other European campsites you have visited!


PersonLcamper
via mobile 22/7/2022 at 7:49pm
 Location: None Entered
 Outfit: caravan View Lcamper's Profile View Profile   Reply to Lcamper Reply   Quote Lcamper Quote  
Joined: 06/7/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Thanks for the responses.

I rang euro tunnel this evening. I was on hold for 7 minutes, not bad considering all the travel problems. They were really helpful, emailed me a link and password, and our API has been completed. We are able to upload our covid documents 72 hrs prior to departure.

🤞 the travel problems have resolved by the time we travel.


Personbofs
via mobile 22/7/2022 at 9:42pm
 Location: Cumbria
 Outfit: Coachman VIP 520 View bofs's Profile View Profile   Reply to bofs Reply   Quote bofs Quote  
Joined: 10/1/2008

Diamond Member
Diamond Member

Forum Posts:   2672
Site Reviews Total: 102
Site Reviews 2024: 5  
Site Reviews 2023: 4  
Site Reviews 2022: 11 
Site Reviews 2021: 6  
Site Reviews 2020: 9  
Site Reviews 2019: 10 
Site Reviews 2018: 8  
Site Nights 2024: 22
Site Nights 2023: 25
Site Nights 2022: 54
Site Nights 2021: 24
Site Nights 2020: 36
Site Nights 2019: 55
Site Nights 2018: 47
Pleased you've got sorted.



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Caravanning and Camping Abroad - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

5788 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder