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Subject Topic: ATMB - new card Post Reply Post New Topic
PersonJoannaLesley
10/3/2023 at 8:42am
 Location: South Northamptonshi
 Outfit: Delta-Freelander View JoannaLesley's Profile View Profile   Reply to JoannaLesley Reply   Quote JoannaLesley Quote  
Joined: 31/8/2015

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I'm sure this has been asked before, but I am going round in circles here! I need to update the credit card on my account, but I only seem to be able to switch between cc and bank, but not to update the card. Can anyone help please?

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Freedom is a light caravan and an open road.


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PersonSGThomas
10/3/2023 at 1:19pm
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When you log in, go to the large black band and click on "Vos Coordinées"

then click on "Moyen de prélèvement" and then on Modifier"


PersonJoannaLesley
via mobile 10/3/2023 at 2:24pm
 Location: South Northamptonshi
 Outfit: Delta-Freelander View JoannaLesley's Profile View Profile   Reply to JoannaLesley Reply   Quote JoannaLesley Quote  
Joined: 31/8/2015

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Thank you, that's where I got to, but when I click on modifier/edit it simply comes up with the option to change from bank card to IBAN. Nothing that I can see to allow me to update the bank card.

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Freedom is a light caravan and an open road.


PersonSGThomas
10/3/2023 at 2:36pm
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Ring them up and let us know what happens


Don't forget to leave a review of the French and other European campsites you have visited!


PersonJoannaLesley
10/3/2023 at 2:41pm
 Location: South Northamptonshi
 Outfit: Delta-Freelander View JoannaLesley's Profile View Profile   Reply to JoannaLesley Reply   Quote JoannaLesley Quote  
Joined: 31/8/2015

Platinum Member
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Correction - all sorted. I wasn't sure whether to progress further, took the chance and it came up with the form I needed. Thanks for your help Stuart.

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Freedom is a light caravan and an open road.


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Personjpaosta
14/3/2023 at 12:01am
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Did you phone or stay online?


PersonJoannaLesley
via mobile 14/3/2023 at 6:55am
 Location: South Northamptonshi
 Outfit: Delta-Freelander View JoannaLesley's Profile View Profile   Reply to JoannaLesley Reply   Quote JoannaLesley Quote  
Joined: 31/8/2015

Platinum Member
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I managed it online in the end.

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Freedom is a light caravan and an open road.


Don't forget to leave a review of the French and other European campsites you have visited!



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