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Quote: Originally posted by thechief on 13/8/2024
We have 3 phones on EE, 2 on Tesco and 1 on Vodafone in the household.
As others have said, the Tesco package has roaming included at the moment. The Vodafone contract is a company phone with roaming included.
The interesting ones are the EE contracts. On paper they didn't have Roaming included but just before we went to the Pyrenees last Summer, I called EE up to ask what the most cost efficient way to include roaming was; in effect we just wanted two weeks' worth of roaming. The very helpful customer agent at EE had a quick word with their manager (or popped for a cuppa or fag or vape) and then came back to confirm that the all three EE contracts could have roaming added for free.
We are about to travel to France again (this weekend) so I called up EE to find out what the situation is and they confirmed that roaming was still included on the three lines.
So, if you are on EE it may be worth giving them a call and just asking them a naïve question about the cheapest way to add roaming. They might just add it on for free...
TC
I spoke to them (EE) a week ago... (I couldn't get PACs on line, due to multi-numbers, so had to speak to them directly).
When asked my reason for needing the PAC numbers, and explaining it was 100% due to their Roaming chargers, he said "Ah, let me see if we can do somet..."
"Too late", says I. "I've already signed up elsewhere. The time for you to see if there was anything you could do was 23.9 months ago, immediately after putting us on new 2 year contracts and conveniently forgetting to mention that we'd lose our previously free roaming, due to your new roaming rules that had only just come in"!
Ah... Right!" says he!
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Campervan:
Give us chance!
Tent:
July 2012-Dec 2024: 456 nights.
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Topic: Roaming charges for EU
I'm not sure how I navigated it, but in the end I stumbled on an option to get a call back. I am sure these companies make it difficult to actually speak to someone on purpose. 
