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Subject Topic: P & O grrr!! Post Reply Post New Topic
04/7/2005 at 8:33am
 Location: N Yorkshire
 Outfit: Xc60 D5 Abbey Vogue
View bev+jon's Profile View Profile   Reply to bev+jon Reply   Quote bev+jon Quote  
Joined: 01/11/2003

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Just back this morning from 2 and a bit weeks in France.

On the ferry out to calais (pride of dover) , they had painted some of the car deck area in that lovely blue and not left any warning signs out.somebody unknowingly stood in it when getting in the car to drive off the ferry then when stopped for a cuppa in calais walked blue paint all over the new caravan carpet.

the air was also blue by now.Carpet ruined , car mat ruined , covered in paint , ive took photos and will be claiming from P&O.

also be warned , if you have a free caravan crossing , dont arrive too early and expect to get on an earlier crossing , they wanted £157 to sail at 19.00 instead of 02.20 this morning.us along with many others were parked on the docks for 4 hours +. managed to get on the 0.20 in the end at no extra cost.



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04/7/2005 at 10:29am
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View clairemc's Profile View Profile   Reply to clairemc Reply   Quote clairemc Quote  
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Thanks for that warning about P & O  Bev and Jon,we are booked on the 02.30 along with a few friends in August and some are also booked on the midnight ferry,we are all booked in with the free caravan offer.

 



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04/7/2005 at 1:19pm
 Location: West country
 Outfit: VW camper
View minicamper2001's Profile View Profile   Reply to minicamper2001 Reply   Quote minicamper2001 Quote  
Joined: 13/11/2004

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Yup, it's been hot news that they have been looking for the person who vandalised their new paint job, didn't you hear that there is a reward out for the culprit!!

Seriously, I would love to know how this turns out....

 



06/7/2005 at 5:46pm
 Location: N Yorkshire
 Outfit: Xc60 D5 Abbey Vogue
View bev+jon's Profile View Profile   Reply to bev+jon Reply   Quote bev+jon Quote  
Joined: 01/11/2003

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well , e-mailed P & O on monday and heard absolutely sod all from them so now ive done a letter and printed off pictures of the damage and sent it off to their HQ.

see what happens now ( if anything )



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06/7/2005 at 6:33pm
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View Oozat's Profile View Profile   Reply to Oozat Reply   Quote Oozat Quote  
Joined: 16/11/2003

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Quote: Originally posted by bev+jon on 06/07/2005

well , e-mailed P & O on monday and heard absolutely sod all from them so now ive done a letter and printed off pictures of the damage and sent it off to their HQ.

see what happens now ( if anything )


Big company .......... they'll just gloss over it.

(sorry!!)

Oozat



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06/7/2005 at 6:41pm
 Location: N Yorkshire
 Outfit: Xc60 D5 Abbey Vogue
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LOL  


06/7/2005 at 9:19pm
 Location: Cornwall
 Outfit:  Hobby 650 Ec low profile motorhome
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Joined: 28/7/2004

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Hi Bev & Jon,

Just got back ourselves after three weeks in the land of Jaques. We were warned by a mate that the ferries wern't forward loading but he was trying for the 4pm ferry when he was booked into the 00.15hrs(a bit cheeky really). The following day after shopping for England at Auchan and Merlin LeRoy next door,we wandered down to the Ferryport at Calais at 7.30pm. The Chief Fairy did a magnificent job as a femme fatale fluttering her eyelashes at the gallic booking clerk(on reflection, it wasn't so much acting as the real thing!!!) Anyway, he let us through for the delayed 8.40pm ferry and we were sailing shortly after 9pm. We were also booked on the 00.15hrs so the answer is,you takes your chance but if you dont get on, thats life.



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06/7/2005 at 10:01pm
 Location: Preston Lancashire
 Outfit: Abby Vouge
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Joined: 13/6/2005

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Hi Bev

Nice to read your back safe and sound shame about your miss hap that would be my trick but where do we read about your hols and did you enjoy?



28/8/2005 at 11:47pm
 Location: N Yorkshire
 Outfit: Xc60 D5 Abbey Vogue
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Quote: Originally posted by minicamper2001 on 04/07/2005

Yup, it's been hot news that they have been looking for the person who vandalised their new paint job, didn't you hear that there is a reward out for the culprit!!

Seriously, I would love to know how this turns out....

 


paid up £120 for fitting of new caravan carpet. no hassles at all.

well done P & O



29/8/2005 at 12:34am
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like a succes story good for you and for once P & O


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29/8/2005 at 7:00am
 Location: West country
 Outfit: VW camper
View minicamper2001's Profile View Profile   Reply to minicamper2001 Reply   Quote minicamper2001 Quote  
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Glad to hear they did the decent thing.

Well done you



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29/8/2005 at 11:26pm
 Location: Sunny Cheshire
 Outfit: Bessacarr E765p
View panagah's Profile View Profile   Reply to panagah Reply   Quote panagah Quote  
Joined: 05/9/2004

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When Pand O scratched my motorbike they paid up no probs to. Honest guys I recon. With the free crossing for caravan you can usually get away with it if you go with in the time scale. We went a DAY EARLY in July (Last weekend of) and no probs and coming back we arrived at 9pm for a sailing booked for 0300 and they let us on. Must be that ultra fast Mitsubishi Jon


30/8/2005 at 6:26pm
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I think they don't mind if you go on a similarly priced crossing. What they don't like is people who book the cheapest time and have no intention of using it and try to take the p*ss!

 



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"If I let go of what I am, I can become what I might be".


              
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