Message Forums

Hi all

We have posted a few messages on this site and have great regard for the the quality of the reponses and the positivity of the opinions.

We are sorry to say that we come to you with a question based on negative experiences at the Bois Joly.

We travelled there as two familliies, myself, half french, with my wife of mixed race and my best friend and Englishmen and his family very enthuisiastc to sexperience France.

On arrival my friend was given a mobile home that was far from acceptable, small, not completely clean, lacking in equipment and with issues such as a parasol covered in mold and dirt.

We did not complain and simply tried to enjoy ourselves, but found the management team strange and unfriendly as well as many guests making us feel as if their was an anti-Enlish/other sentiment.

On departure we were told that our mobile homes were left in a discusting state and that we must return and clean everything. This was conveyed to us in the very public bar and very aggressively and embarrisssingly. The woman who spoke to me actually grabbed my arm, and squeezed hard, physically, I asked her not to touch me and she let go, she did this again. The staff of the Bois Joly continued with this style of treatment untill my friends wife started crying and for about an hour. It was very public and a horrible experience.

We felt that we had been targeted and that it was a terrible way to behave, if the way we left the homes was not acceptable there were many ways to do this. I challenged the staff and said that the approach was aggressive. The response was that there were many homes to clean so that this was an appropriate way to deal with things and continued to try to humiliate us in a horrible way.

We are concenred about the way we were treated, the fact that there may have been prejudice against Enlglish or other and believe that this whole saga is a disgrace. After costs of the home (£400 odd pounds, £200 car hire, £500 flights and £600 spending we feel very let down.  Please let us know if their are similar experiences, since we will be making formal complaints. We really didnt deserve what we got, it was horrible.

Regards,

Richard